I'm homeless due to U-Haul lying to me and they had the van Repossessed. I was in the process of starting a new job and they had the van Repossessed
JAMES P.
House of Smoke
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Elk Grove Village, IL 60007
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Great customer service ! Thank you !
Mariusz L.Customer service was very professional and everything went smoothly
Tonya J.Perfect
Krzysztof F.My rental was supposed to be 24/7, but the location I originally chose to rent from was changed and when I arrived at the new location, the previous person who had rented the van I was supposed to rent hadn't returned it in time, so I had to wait for someone at the location to open the shop. If you're going to provide 24/7 rental service, you should ensure that it's really available. That was just the beginning of the horrific experience that I had. I wanted to inquire on making a change to my reservation and was on hold for an hour then was transferred to someone else and was on hold for another hour and eventually hung up. The next day I walked into a U-Haul location and asked someone to help me and they said there was nothing they could do. I run a customer service operations, there is absolutely no scenario where a customer should be on hold for that amount of time - NONE!!! It has been one of the worst experiences that I've had as a customer.
Steven S.