People working there were absolutely no help. We were told to hook up the trailer ourselves and leave. No one helped or even walked out of the business to see if everything worked. Later, we were told by a UHAUL rep that we were not supposed to leave the lot without the operator inspecting the trailer and hookup. We never received any way to upload pictures or anything. After several phone calls and a lot of time on hold the district manager finally sent us a contract. Most disappointing!!!
Kyle F
Elba Antiques & Mini Mall
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Elba, AL 36323
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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LOCATION IS SATISFACTORY. THE INDIVIDUAL WHO WORKED WITH US WAS VERY HELPFUL IN SECURING A TRUCK FOR US EVEN THOUGH IT WAS NOT EASY DOING IT THE ONLINE WAY. SHE REALLY WORKED WITH IT TO MEET OUR NEED. MY THANKS TO HER AND TO THE U-HAUL COMPANY.
Deborah SThere was no personal present at the time I returned my truck. It was after hours.
RUTHY LNo representatives were available at the time of the pick up. Missing appliance dolly and nobody informed me earlier.
Ravi BThe inside had grease on floor. Looked like facility didn't even look at anything. When I arrived, they said they are only a drop and pick up. Go online.
GREGORY A