The instructions that were texted to me indicated after hours drop off. When I got there the gate was pad locked and I ended up just leaving the truck outside the gate. It also looks like people stuff plastic bags in the key box so they can pull on the plastic bags and get the keys out. Very sketchy With regards to where the people helpful? I never saw anyone.
ROBERT F
Cars Plus Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in El Paso, TX 79915
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cómo funcionan los comentarios de U-Haulapp nor the website works to leave the truck and take photos of it
sean nThe truck was dirty and smelled like smoke
MEHRDAD MI am currently waiting for management to contact me for a complaint. I dropped off the trailer on time and at the agreed upon date. I got a call a few days later asking if I dropped the trailer off at the date and time, I told them yes. Daniela calls me today saying she called all the lots and no one said I turned the trailer in. I asked if I needed to go to the place I turned it in and she said that would be best. I’m a retired State Trooper and a current police officer, I’m very upset, I’m being accused of a felony by keeping their 10,000 dollar trailer I turned in where they told me to turn it in. I go to the lot and talked with the worker I turned the trailer in to and the owner of the lot. He said they rented the trailer the same day I turned it in and that he talked with Joe from uhaul who was supposed to take care of it and he showed me the contract that showed someone else had rented the trailer. I had rented from uhaul before and I dropped off the equipment on time at the designated place and never had any problems. Thank God Cars Plus were honorable people and straightened the situation out. I can’t help but feel very upset with uhaul for not keeping up with their paperwork and causing me all this grief that I even had to drive back to the drop off place to straighten there screw up out! This is inexcusable and will file my formal complaint!
SHEDRICK DCustomer service skills need to improve, redheaded beard guy needs a long refresher <just saying>
JOHN T