The location was fine. Literally everything else about using Uhaul was incredibly and unnecessarily confusing and stressful.
LAUREN G
413 Streetbuilt Performance LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Easthampton, MA 01027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The worst service was given to me in easthampton uhaul n the charge was insane Never again ….
Chayanex OThis company is poorly run. I rented truck for one day, told guy maybe 2. They showed up at my house at 8am on second day demanding money, told them i need it till 11am then would be in to settle up, they took truck and left. What a horrible company.
PATRICIA WThey were supposed to be open, but were not. I had to use the app to get the truck, which went fine until I uploaded photos of unrecorded damage. The app glitched and I couldn't tell if the photos had uploaded. I called owner for help...eventually Alex (owner) tried to tell me I could just tell the return agent I'd gotten the truck that way. Simultaneously was waiting to chat with live agent, which eventually worked well enough, but your app doesn't let me see what I'm typing, so the communication was slow going. A process that should've taken 10 min took over 2 hours.
Chandra MIt was already pretty full of oddly parked uhauls and getting my in there was a challenge. It was fine for me because I'm comfortable with these types of vehicles but may be difficult for people who are nervous about maneuvering anything bigger than a pickup truck.
Amanda W