The woman who helped me was very robotic about it. I noticed it said the price I was being charged was a lot more than what the app said it was going to be. Like twice as much. She just kept repeating that she is not UHaul and "I would change it if I could, but I cant." She did give me the number to call Uhaul Monday morning but I expect to be able to have this transaction once. Why should I then have to take time away from my job Monday to beg for what Im owed? She really didnt seem to care. Other locations also did things like make sure I have the electrical connections and the right kind of hitch. She asked me if I had a hitch. Thats about it.
BRIAN L
Eagle Mountain Storage LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Eagle Mountain, UT 84005
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The check-in was super easy and I appreciate how easy it was overall. My only complaint is I returned the truck with the gas meter on the exact spot as when I picked it up. I was charged a fee and the invoice showing it at 1/2 tank when it was obviously more than half at drop off. It’s a minimal fee but still annoying nonetheless.
ELIZABETH CThe van was a nightmare to drive. The suspension is rock hard (the seats are bolted directly on to the chassis which is bolted directly on to a ROCK hard suspension). You felt every single bump in the road (you're too cheap to equip your vehicles with suspension seats). There was no cruise control (you leave out cruise control to limit your liability as if people are too stupid to use it). There is a speed governor that we weren't told about which nearly resulted in our deaths (we tried passing when the speed governor suddenly kicked in nearly killing us—luckily the oncoming vehicle swerved into the dirt shoulder). There's no leg room at all so driving 1,600 miles again was a nightmare.
DAVID MEverything was in great order, and I don't have any suggestions for improvement. However, when I ordered the UHaul truck on the phone, I also ordered 12 moving blankets and one appliance dolly. The dolly was there in the truck when I picked it up at 7:30am, before regular office hours. However, the moving blankets were NOT there, and that was extremely disappointing to me, as I was counting on having those available to help protect my furniture in the truck. Since it was early and before regular office hours, I had no one to ask to retrieve them for me from inside the office, so that was unfortunate.
AMY AThe person assisting me to rent the truck was extremely kind and apologetic for the corporate database being down. Had to wait about an hour to get the truck, but she kept me informed during the process.
Evan G