Hello, the truck was very dirty, with a sticky substance spilled all over inside the cupholders, and the windshield was so dirty, it was difficult to see out of and there was no windshield wiper fluid. I was very frustrated picking up the truck after hours as I was not aware that it would take so long And I had many complications with Internet connectivity in that location so I had to do things over and over again. When I brought the truck back at midnight, and had to do all the steps in the dark, I felt very unsafe out there by myself, trying to accommodate in order to Lock up the truck and leave it the way I was required to. I just wish I had been informed what to expect, and if I had known, I would have to go through that at the drop off, I would have never agreed to bring it back at midnight. I would've just waited till the next day. If I had known it would take so long to pick up the truck, I would've showed up earlier as I was paying movers by the hour, and I only had them for two hours last night. This dipped into almost the first half a If I had known it would take so long to pick up the truck, I would've showed up earlier as I was paying movers by the hour, and I only had them for two hours last night. This dipped into almost the first half an hour. I had to finish up the move by myself after they left. Not happy.
SHARAUN C.
Storage 55
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eagle, ID 83616
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Customer Reviews
- 4.5 Average Customer Rating
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Dropped truck off after hours.
Michele W.Great job with check in and drop off
Mark M.Sweet Lady getting us our reservation.
fran S.The lady was very professional and helpful and gave my husband a bottle of water while they were waiting for me to pick him up
Billy C.