Did virtual drop off, so no interaction with personnel, but drop off area was easy to access and easy to find.
Damien C
Town Center Market
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dunkirk, MD 20754
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Very good experience. I would do it again!
cheryl bAlthough it was a good drop off, we got charged for extra miles, due to U-Haul sending us to a second location at pick up. I will be disputing and am very frustrated.
Jeremy WIt was a little confusing on how to do the pick up before they opened but I was able to be helped. It's a busy gas station
JULIE FThis is a review of my Uhaul experience overall not just the location. Reserved the truck for pick up and drop of at this location, was notified a day prior the pick up location was changed to Home Depot 10 miles farther up the road. Arrived the day of pick up only to see zero U-Haul trucks in the parking lot. Pull out the phone to call U-Haul and had another pick up change that morning, farther up the road. Went there only to find they were closed the 4th and 5th of July for the holiday. Called U-Haul and after being on hold for 15 minutes was told they would have to transfer me to a regional office, 10 minutes later a young lady named Amy answered.i explained what happened, she apologized for the complete run around I endured trying to get the truck. She then said she would look in the system to find me a truck, which she did within 2 minutes! Amazingly it was at the original location in Dunkirk, MD that I requested! Back to Dunkirk I go. The lady apologized, stated she would put 20 miles free for the in town rental and would give me a 10% discount for being retired military when I returned the truck the next day. Fast forward to the next day, the move is complete and back to Dunkirk I go to turn the truck in. Gentleman states the truck isn’t in the system and I can’t turn it in at this location. I ask where I needed to go and he stated he didn’t know. I requested he call U-Haul and find out, he did and stated I needed to take it to a location in Owings MD. I explained to him the lady yesterday told me to bring it back here and I was not taking it elsewhere. I requested he call U-Haul again and get this resolved. He called, no one answered and he stated there was nothing else he could do. I get my phone out, call U-Haul and finally get the truck turned in at that location. They did not honor the free mileage or the military discount. This was the most horrendous time I have ever had renting a vehicle in my entire life! U-Haul completely failed. Time to look for a Penske rental next time!
David T