The vehicle back wasnt swept out the truck had mechanical issues it hesitated to pick up speed i only went14 min away from location the sensor light was on not warned what to expect.
Myrakle R
MTWOFUELS
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Detroit, MI 48214
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulTraining multiple workers so the customer doesn't have to wait for the only person to proccess it
Jennifer WDidn’t go over the mileage waiting on my refund
Curel MIt didn't show love or appreciation for coming to rent from this service it didn't seem like a U-Haul place it didn't walk you through anything they didn't let you know nothing this is the most worst experience I ever had with U-Haul and I've rented several times I just didn't like this place overall the windows was hard to roll up and it was shaking on the freeway as well I just wouldn't reckon it men anyone to come to this facility here Go to a real U-Haul place Plus they didn't even let us know the gas only the tank only had a fourth a tank of gas in it just poor service
Cheryl DI booked a reservation at this location as a one way because I KNEW I wasn’t going to be able to bring the Uhaul all the way back to this location. I got to this location the day of my reservation and was told that the clerk couldn’t find my reservation even though I had confirmation that I booked at that location. I was then advised by the same Clerk (DJ) that it would be easier to start a new reservation versus me waiting for him to continue to look for it. So he created a new reservation and assured me that everything would remain the same. At the end of my reservation I arrived to my scheduled drop off at another location that was told to clerk Dj and disclosed in my reservation and trying to return the truck the option was not available to start my return process. I then went to the website that was posted on the wall of the uhaul facility uhaul.com/share and called the number that was on the website. Once I was connected with someone I was advised that they could not help me and to call the local scheduling department in the morning so I did and was speaking with Trisha and she also informed me that it was nothing she could do. After voicing my concerns and frustration multiple times and she repeatedly said there was nothing that could be done she THEN said she could file a dispute and then told me to wait 72 hours for a response. This is by far the worst experience I’ve had with this company. I have moved multiple times within the last few years and never experienced anything like this. As a valued customer I’m extremely disappointed and frustrated that I was getting the run around and no type of assistance.
BRIONA D