Accurate documentation of gas amount. Stated truck had a full tank when in fact it had 1/16 of a tank. We returned it with half a tank and were charged 81.00. Felt blindsided.
Rosa I
Texas Secured Storages LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Del Rio, TX 78840
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They did not have the size we needed and didn’t call until the day before and then when it was rebooked it was rebooked for an hour and 15 away for the same size and then when we called back to try to downsize they rebooked it for 3 hours away. Finally we made a new reservation and were able to get that size picked up.
Adam DVery nice young lady, east to talk to. Great customer service!!
Tomas MI got no instructions on how to pick it up before business hours, so had to wait an hour for the store to open. Then was given the uhaul on empty. I think most problems could have been the apps fault. It does not work well
Ian MYour business would pick up if you had better signage. Maybe put a large U-Haul banner on a box truck parked up front. You are hidden by the car wash
CARLOS M