Communication goes a long way. I was told where to pick my truck up and where to return it and that's exactly what I did. 2 weeks later they are calling me to say I never returned it and tried to take $900 out of my bank account thank God I didn't have $900 in my account at that time! I would never recommend uhaul to anyone!!
JAMIE R
Defiance Lawn Care LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Defiance, OH 43512
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Associate was very friendly and informative and very helpful. And a great sense of humor!!! Everything went great!!!
Patsy ZWas called the day before from someone at this location to explain how to get the key since no one would be there. When we got there…Could not open the key box. When it did open there was no key. The business was not open on Saturday even though UHaul told me they were. Found someone to help. He opened another key box and found a key which did not go with the truck. He found another key for a truck in another area. There were no furniture pads so they needed to be located and the dolly removed. The back of the truck was dirty. Then driving home UHaul called and said the truck we had we were not authorized to have so I spent a lot of time at a rest stop to get it straightened out. The UHaul ladies I spoke to were very nice. It was a very frustrating rental experience.
Cheri SPleasant receptionist, very helpful. We will always go here for U-haul needs.
MARK SComputer's were down didn't get a receipt. FOR proof of equipment being rented or the price I was charged. I guess I'll have to wait for my credit card statement.
Mike P