The trailer arrived dirty and the location took an hour to give me my key because they did not see my reservation in their system. I had signed up for a no contact pick up so I was very frustrated to have to wait an hour to get a key that would've taken 2 minutes to get from a lock box. Furthermore, the blankets and dolly I ordered were not ready so I had to wait an additional 10 minutes for my blankets and I had to get the dolly myself. Overall, very poorly run pick up. I would not recommend this service.
Allison G
Corner Gas BP
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Decatur, IL 62521
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
See above statement.
G.Lee KThere were no other U haul trucks in the lot and only a very small sign around back, apparently where any incoming trucks could be parked. The clerk at the time that I dropped off the truck did not know of any U haul routines to follow because the U haul guy was not there. The site seemed safe and clean so there were no physical limitations.
MICHAEL LThe truck had a headlight out. We did not notice that when we picked it up. We drove 150 miles with one headlight in the dark. We were not able to take our normal route. We understand that a claim was filed about yhe headlight by the return location. We have not heard from the first location about the issue. We went over the miles—even though we made no other trips. (We were rerouted for accidents.). Driving in the dark with one headlight on interstates was dangerous.
Jane VI rented a dolly ,,on the uhaul site it said dollys were 7 dollars I was charged 10 dollars I don't think that was right
GREGORY T