Thank you for the great service and manners!!!!
Tenisha A
Hypnotize Barber Academy
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Dallas, TX 75237
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI reserved a U-Haul cargo van because it best fit my needs. When I arrived at the pickup location, I was told they had a van available. However, the only vehicles on the lot were large moving trucks. I was on a time crunch and had no choice but to rent one of the larger trucks. Had I been informed before arriving that the cargo van was unavailable, I would have gone to a different location that had one available. Instead, I was forced into a much more expensive rental that I did not need. When I contacted customer service, I was told they could not see the reservation details. However, if they reviewed my original reservation, they would see that I specifically reserved a cargo van—not a moving truck. Because the van I reserved was unavailable, I believe I should not have been charged the significantly higher rental cost. At a minimum, the $19.99 base rental rate for the van should be honored or an appropriate adjustment should be made. I currently have an open case regarding this issue. My reference number is 5899443. I respectfully request that my charges be reviewed and adjusted to reflect the inconvenience and the fact that I was required to rent a larger, more expensive vehicle due to the location’s inability to provide the vehicle I reserved. Thank you for your time and consideration. I look forward to your response.
Damen GI did not get my furniture pads that I ordered with the truck therefore when the movers went to load my truck, my furniture was damaged. No one answered any calls about the pads.
Jordan HEverything was so convenient nice customer service I will recommend thank you
ANNETTE WEverything exceeded my expectations. Thank you.
MONICA T