The use of employees using personal phones to take picture of customer’s DL feels uneasy especially in today’s day and age. The business should have something established for these records not involving employees phones. Other than that, service was great
Kristina A
Patriot Cache Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Copperas Cove, TX 76522
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulVery nice staff
Stephanie AThe point is this! My pickup and drop off specific locations were excellent? However! The experience of dealing with U Haul over the phone and on the computer has been HORRIBLE! I reserved and confirmed a truck to drop off at a specific location, date and time "FACT!" However arriving at the specific location, date and time for drop off ,,, what do you know, "THE LOCATION WAS AN UNATTENDED STORAGE LOCATION!" I CALLED U HAUL AND IM YLTOLD TO DROP IT OFF AT DIFFERENT LOCATIO 45 MIN OUT OF MY WAY, ONE WAY! FURTHERMORE, I WAS TOLD TO DROP IT OFF AT A SPECIFIC "U HAUL" LOCATION. COME TO FIND OUT AFTER DRIVING AROUND FOR 30 MIN TO FIND THE "U HAUL' LOCATION THAT, IN FACT, IT WAS NOT A U HAUL LOCATION. IT WAS IN FACT A "PATRIOT STORAGE LOCATION AND HAD NO U HAUL SIGNAGE! I CONTACTED THEM AND THEY WERE EXTRAORDINARILY HELPFUL! THIS IS NOT THE FAULT OF THE PLACE I DROPPED OFF AT! IT IS THE FAULT OF U HAUL CORPORATE NOT BEING HONEST WITH CUSTOMERS AND THERE SETTING FALSE PROMISES & RESERVATIONS FOR LOCATION DATE, TIME AND AVAILABILITY!!! SHAME ON U HAUL! NOT THE FINAL PICK UP OR DROP OFFBLOCATIONS!
SAMUEL ALynn was thorough and very professional. She is a wealth of knowledge and knows what she is doing. Stellar customer service. I highly recommend this company.
Ebony DBooking online was pointless.
LAQUISHA M