The rating is NOT for J&B Countertops. It's for U-HAUL. Your U-Haul app was terrible and very non-user friendly. We tried for 45 minutes to return this truck and had to call U-haul several times. It was a total waste of our time. I will never rent from U-Haul again.
Suzanne Boone
J&B Counter Tops LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cookeville, TN 38506
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Customer Reviews
- 4.0 Average Customer Rating
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They were closed when I returned the truck.
WILLIAM ROBBINSWe dropped it off after hours I wish we could have had more instructions on how to do so after the facility was closed.
Justin MartinezIt took me 75 minutes to get the code to open the lock. I have been a long time customer. Never again! Bye!
Frank JourneyNice pickup and drop area. Friendly and helpful staff. Pickup was quick and it was the same for the drop off.
Richard Koehl