The location I signed up to return my truck at on the website does not exist. It was a vacant building that hasn't been occupied by the company listed on the website. I came here instead (driving further and adding more miles that I had the joy of paying for) and after using the mobile return and placing the keys in the drop box as directed by the website/mobile return I'm being charged an extra day rental fee. I returned the truck at 2:20pm on Saturday and the reservation was until 7:30am Sunday. I can only assume that the mobile return did not go through (I was in an area with poor signal) and this location did not check the drop box until Sunday night and now I'm supposed to pay an additional 40% charge! That's ridiculous. There is no reason that I should be paying the additional fee. And will be disputing this charge eith UHAUL and my credit card company. I expect and answer from UHAUL explaining why I'm being charged an additional day when I returned the truck 17 hours before it was required to be returned.
Robert T.
Moving Truck Rental in Commerce, GA at Pool & Spa Clearance Center
(Distribuidor de U-Haul del vecindario)
Contáctanos
108 Faulkner RdCommerce, GA 30529
Services at this Location:
Location Hours
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: 12 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Commerce, GA 30529
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
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Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
The lady that was there was not friendly and just wanted to go home. I tried to make friendly conversation and she just ignored me. After printing out my paperwork she told me the trailer number and told me to go get it myself and that it shouldn't be that hard to do by myself. So I drove all the way to the back of the lot, backed up to the trailer, lifted and hooked up the trailer, checked the lights and had to get in and out of my vehicle to walk around multiple times to check the hazards and signals. I then left. When I came back to return the trailer, I walked into the office and she told me just to put it back where I got it. So I than unloaded the trailer by myself. Aweful customer service. The office was full of junk, dirty, and smelled of chemicals. I have used uhaul many times, as well as the company that I work for. I actually used uhaul to move down here to Georgia with my company and haven't had such a bad experience.
Matthew D.- Rating:
- 5.0
Everything was just fine. No problems, no worries, no concerns. Overall a very good experience and would definitely recommend them. Was in and out very quickly, and didn't waste no time at all. Thw price was very reasonable considering it was the biggest uhaul they had, but it was not badly priced. Thanks so much for the experience and I will definitely be looking forward to doing business with you all again. Stephanie Phillip's.
STEPHANIE P.- Rating:
- 1.0
Don't rent at this location
Robert H.- Rating:
- 3.0
Stop charging 99c a mile for mileage... ridiculous I'll never ret from haul again, and I'm an over 30 customer... no more
JAMES S.- Rating:
- 5.0
Very friendly.
TIMOTHY L.- Rating:
- 1.0
Refund Charged me for a rental I didn't have two weeks after I returned truck
Gerald L.- Rating:
- 4.0
The people at the location was great lot of help
danny P.- Rating:
- 4.0
Very satisfied
LARRY D.- Rating:
- 5.0
Very nice people
ANTHONY C.- Rating:
- 5.0
Great people!
Greg B.- Rating:
- 5.0
the lady that took care of me was great and very nice.
Bobby S.- Rating:
- 5.0
Nothing had exactly what I needed to get the job done thanks
KENNETH W.- Rating:
- 5.0
CJ was very courteous and extremely helpful.
Michael M.- Rating:
- 2.0
paid for the rental and had to go get a 2" ball hitch and when I returned to sign the agreement, when I returned noone was there and they didn't close for 2 more hours.
Justin W.- Rating:
- 4.0
Just make sure they know to response to text message ASAP
Ricky B.- Rating:
- 5.0
keep on doing a great job
Juan M.- Rating:
- 5.0
Thos company was the best experience I have had in my 50 yrs of renting Uhals. Very professional. They went out of their way to help me. I will only use them and highly recommend them to everyone I know.
Staci K.- Rating:
- 5.0
The staff at this location is wonderful, we have notes from them several times and will keep going back. Great people means repeat business!!
LYN S.- Rating:
- 5.0
Great customer service an very friendly helped me right away very great place
Robert H.- Rating:
- 5.0
Great customer service and friendly personalities. On our return, we purchased a shed from them. Excellent place to go for uhaul or a shed.
Donna M.- Rating:
- 5.0
Everything was great
Dewey T.- Rating:
- 5.0
They were very friendly. No issues with drop off.
Tiffany B.- Rating:
- 5.0
I had excellant service
George F.- Rating:
- 5.0
Very nice to do business with.
Dewey T.