This location does not open until 1pm and since we needed the truck sooner than that, we had to do the self pick up option. The app is very buggy and we had a difficult time getting the required photos to attach and submit. This location is also not in the best part of town so we felt a bit uncomfortable standing around outside trying to get the app to work for 15 minutes. The truck also only had 1/8 tank of gas when we picked it up so we had to immediately get gas.
ALLISON B
Medina Customs
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cleveland, OH 44112
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI rented a cargo trailer for a one-way trip from Cleveland to massillon's and I supposed to be able to drop it off in Massillon but the proprietor wrote it up so that I had to bring the trailer all the way back to Cleveland empty or else pay $165 location fee
Thomes BBooked the rental online for pickup at Medina customs. When I arrived to pick it up at 2pm, was told computers were down all morning and had just come back online. Had trouble finding my reservation. Items added I didn’t order or need and they couldn’t remove. Told me just to dispute it to get credit back. Found out the hard way there’s a dead end street if pull out of lot and go right. No signs or mention of this as he watched me pull out. Also no option to turn around anywhere. Had to back up from end of street to top. Took long time to back up and avoid hitting parked cars on the street. Asked for help but said couldn’t help with anything. Return set for Sunday but are closed on Sunday. Said give a call 1/2 hr before and he’d meet us there since it needed to be pulled into locked gate. Called 1/2 before. Arrived at location 1/2 later called again, said won’t be there for another 25 min. Had to wait until got there. Very tight lot to swing around and put it where he wanted. Told me if I wasn’t experienced then I shouldn’t have rented it. I will never go back to that location again.
Arlene UGreat service.
JOHN Mi was over charged
SUE G