The U-haul phone app is a FAIL!!! I could make the reservation, but could not complete pickup process nor complete the return process with the phone app. Reading the reviews on the app apparently I'm not the only one that has had this problem.
STEVEN G.
Moving Truck Rental in Claremore, OK at SS Storage
(Distribuidor de U-Haul del vecindario)
804 S Reavis Rd
Claremore,
OK
74017
Services at this Location:
Contáctanos
804 S Reavis RdClaremore, OK 74017
Services at this Location:
Location Hours
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Claremore, OK 74017
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
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Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
THE LADY WAS REALLY NICE AT FIRST... BUT THEN I ASKED FOR A COUPLE MORE DAYS AND SHE EXTENDED IT 10 DAYS AND OVERDREW MY BANK. I CALLED TRIED CALLING AND GETTING A REFUND AND THEYN DENIED IT SO I KEPT THE TRUCK AS LONG AS THEY CHARGED ME FOR THE DISTRICGT MANAGER OF IT IS NOT PROFESSIONAL EITHER.
SAMANTHA L.- Rating:
- 1.0
Truck due back at noon. I arrived at 8:45 am to realize there hours started at 9. However, I waited until 9:15 and still no one had arrived. I had an appointment and could wait no longer so locked the truck and left the key with a note in the mail slot. A half hour later I phoned but no answer so left a voice message about the key and the note. I did receive a call back from the location a couple of hours later - mainly to advise me that I was being charged extra due to the gas situation. (i.e I returned it with what I actually started with instead of 1/2 tank which it apparently should have had).That part was not the location's fault, but I was not happy to wait a half hour in the freezing temps this morning and have no one open at the displayed time.
James N.- Rating:
- 5.0
I have used this location several times. They are always friendly and willing to help.
ROBERT S.- Rating:
- 2.0
Also the movers that was contracted through was horrible, unprofessional, and caused me to loose items that can never be replaced, loose things that can be replaced but never mean the same due to them being gifts or inherited from dead loved ones, and then loose things that can be replaced eventually when I have the money because they did not show up to actually do work untill 6pm an hour after I was to even return the truck. Loaded one load then drove over emptied that load. They took 4 hours to do that. Dropped my washer and dryer and now dryer makes noise. My daughter and I worked the best we could to get the rest on several loads in my little ford focus until my dead line to be out at 11:59 pm set by management and my notice of moving that I turned into them. So when time ran out what was left stayed. I will never rent from U-haul and never get movers through u-haul again. Plus make sure all my family and friends that are moving not take a chance on you either. Hell the woman at Ss Storage was even late to work that morning. I was not the only customer that was waiting 20-30 minutes after our pickup times for her to show up. She did no walk through or anything. The truck had mcDonald sacks stuck in the wheel hub area and I left them there because it was not my place to clean up after someone else. Never again will I subject myself to this much anxiety and mental anguish again. Thank you Mrs Anna Phillips Disabled Widow.
ANNA P.- Rating:
- 4.0
This was the first time using the automated system. It was a little confusing at first, but once I got into it, it was great.
EDWARD N.- Rating:
- 4.0
17Ft. Box truck was in poor mechanical condition. Front suspension (steering) was very worn. Bad vibration in drive line between 55 - 60 mph. Driver's seat broken down. Have rented U-haul many times, this was by far the poorest condition I've seen.
Steven G.- Rating:
- 5.0
Charging milage is wrong we put the gas back in and that should cover milage
WHITNEY K.- Rating:
- 5.0
Great customer service, very helpful, friendly staff. Highly recommend.
MICHAEL H.- Rating:
- 5.0
No improvements needed. Very easy rental and pleasant person
scott C.- Rating:
- 5.0
A little more warning on change in rental location and change in rental time would be helpful.
Richard B.- Rating:
- 5.0
They were very helpful and offered parking help.
Paul D.- Rating:
- 5.0
Great service, thanks.
Todd W.- Rating:
- 4.0
Great Service.
THOMAS R.- Rating:
- 4.0
None
NENGGE V.- Rating:
- 5.0
Very friendly knowledgeable and was exactly as I was told when I called!!
LINDA C.- Rating:
- 5.0
The cell phone check in really sucked, could not do it one day and the next too me an hour
Ann K.- Rating:
- 5.0
the manager at the location goes above and beyond for their customers!
Victoria H.- Rating:
- 3.0
The back end of the truck was filthy, looked like the previous renter and hauled plants and dirt. Should have been swept clean. Not to mention having to check back in the vehicle online is for the birds. When you have been moving for 2 straight days, it's freezing cold, you're tired and still have things in 3 or 4 personal vehicles to unload the last thing you want to do is stand outside in the cold and do the job of the rental company. If you fill out the mileage, gas gauge info take pictures of that, of all sides of the truck (inside and outside) as well as where the darn thing is parked....we are doing your job. Way to make it as INCONVENIENT as freaking possible for your customers
Breanna R.- Rating:
- 5.0
great help and very professional!
Lyndsey H.- Rating:
- 5.0
Expensive. But good service. Said 1995 a day but got charged 40 a day
william G.- Rating:
- 5.0
Super nice and friendly staff
Amy T.- Rating:
- 5.0
Nice and professional
Jimmy K.- Rating:
- 5.0
Customer Service Excellence!
bonnie F.- Rating:
- 5.0
Don't charge for the mileage if the customer has to drive to a different location to pick up other items that they rent. SS did a great job renting the dolly
Rhyan R.