Truck was filthy. Half tank of gas. Difficult to find. Difficult to access key. Truck did what it needed to do. The cab was so dirty and smelled so badly.
Hobie R
J&H Designs Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60645
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Customer Reviews
- 3.5 Average Customer Rating
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Drop-off was so confusing. No real insight regarding what to do or where to specifically go. Parking was difficult and unclear.
Maria BThis "location" was a single parking spot in a cramped alley behind a tiny office building (one story, two offices). The office building is attached to an apartment building next door, where trucks cannot be parked, and there are no signs saying so. Two different residents came out and told me that I couldn't park there; one of them was kind enough to show me the ONE legal spot on the office building's property where the truck just barely fit. Residents of local homes shouldn't have to do this job. Key drop off box was hidden in a dark and cramped space behind a derelict vehicle and took a lot of time to find. No lights on the property, and no U-haul related signage at all except for the hidden key box. Returned vehicle on a Tuesday about 9:00pm, but did not get confirmation/receipt until Thursday.
james t