Tha app was frustrating. When I tried to return the truck, I had to go through the same steps several times (about 6 times). This was due several issues, like misclicks restarting the whole process, submitting a section moving me to a previous section and sections being location sensitive while not informing you they are. I needed to be next to the building to access rather than the 10-20 feet away from the building, next to the parked truck, where I was. I wish the app communicated expectations better as well as forgiving to people that made mistakes.
Alexander C
Triangle Auto Service Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chicago, IL 60618
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulSmall location but the UPS Manager and business manager were very friendly and helpful. Enjoyed meeting them. Outside area was clean, with no problem parking U-Haul truck. Inside, kind of messy but it’s an auto body shop,
Kathleen HNo person was around at 8:00 am on Saturday (supposedly open at that time) to help explain or guide anyone through the extremely bad online uhaul app/web experience for pick up.
John RHe told me gas was at 3/4. It wasn't till after I left that I realized it was only 1/2 a tank. I've rented from U-Haul my whole life and this is the first time this has happened to me. It cost me an extra $40 in gas.
Aleks ONo signage indicating U-Haul. Drop off hidden behind the building with limited parking especially with truck larger than 10'.
STEPHEN H