Thanks again or this wonderful team
Ahmed OU-Haul Moving & Storage of Chatsworth
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Chatsworth, CA 91311
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThis place was good but looked under staffed to me and delay.
Alen HGreat Service
Wassi MGot charged for gas extra money. I made sure it was filled back to the level of gas in the tank as before driving of the U-Haul lot.
VALENTIN AGreat customer service
DAVID II was harassed by non U-Haul people out in the parking lot. The man claimed to work for U-Haul and was asking for my name and reservation number the second i stepped out of my vehicle.I recognized the man as part of the group that always hangs out in the U-Haul parking lot drinking , smoking and gambling. Why the Chatsworth U-haul allows this is insane. Do better U-Haul. I told a U-Haul employee about what happened and I was told “ they dont work for U-Haul so don’t worry about it…those are just day laborers. I will never return here again.
Marshall PAll. Workers. So. Professional. If. Need rent. Trucks. This the place. Chastwoth the. Manager 100/100. Professional
JOSE RFuel discount is good
Praharsha K5 star service from when picked and when brought back earlier than anticipated.. Simple show them driver license and payment and off you . Thank You
Sheila FTechnician
S BAlthough the van I reserved was not available, a representative from this location called and gave me options for another location. I chose to get a different vehicle to be able to pick up at this location. The truck I rented was easy to drive and charges were what I expected.
Monica Hwhen I pick up my truck at morning 8:30 Am 0n 10/24 person was helping me, he was very professional and I was so grateful but at time of the return same day round 12:30 there was very unprofessional people working at that time both lady there wore out Side talking when people for inside waiting for them it get so long I have to go to get some one to come help and when they show up there wore very Rudd
Houman ATo slow one person working at coner
Patrick LVery good location: Great service and professional stuff
Misha Ypretty good clean available
Hayk Keverything was as expected. would recommend
Sebastian MVery easy. Nice team.
Ramona KThe uhaul app is buggy. I tried reserving the truck with the app while I was a block away, and the app decided that I was actually at the uhaul location, so it required me to actually check out the truck instead of reserving it. So I couldn't make a reservation ahead. But they had plenty of trucks when I got there.
JAMES MGreat service! I will go to this location every single time and then the valley need a truck
JARED VAbsolutely amazing experience as always!!! James helped and was thorough, professional, efficient and very friendly. This UHaul is run by excellent staff & management and I have NOT EVER experienced any hiccups or negative situation. Jairo, Maria & James are gems that UHaul must cherish. Thank you so much! Until next time, from Mattress By Appointment Chatsworth
SEPEHR Tfast pickup was excellent
KIM Tyou're good
KIM TIts great service
PEER MClean the trucks before and don't charge the next customer a cleaning fee
Jordan HSlow! Only one worker and several people in line. 40 minute wait
Stephen OMaria who helped us was amazing and that's where the service stops. Our uhaul broke down in Utah and had to be swapped, I assume the mechanics don't check the trucks between use since this issue would have been seen. It cost me a day of work and 200 extra dollars in hotels. It was hell and I will never use uhaul again.
BLAIR LNo me entregaron el camión en el lugar que era, me mandaron para otro lugar y perdí tiempo
Diego CYou need we a maintenance to the truck
CARLOS ZHave more people work the weekends
Michael MHelpful staff.
Nigel WThe lady employee that I was working with was horrible not to get specific it had no interest in giving me any time or help, maybe because I came towards the end of the day. Other than that, this location is usually wonderful always efficient and most everybody that I’ve ever encountered with in that location has been wonderful.
LORAN Kthanks for a very smooth transaction!!
Brad SShort line, checkout was very quick, employees were friendly
Veronica CAll good, all friendly.
Dave DJames is awesome!! He helped me this time with my rental and he was so thorough and professional. Very efficient and friendly. I appreciate your expertise and your great customer service ! Thank you so much . Best UHaul in the USA! Until next time, from Mattress By Appointment Chatsworth
SEPEHR TWe have used Uhaul several times last couple of years because our children moved. This time the service was horrible. The employee was very unprofessional. We asked to see a supevisor, but no one was available. We tried to call, but no one answered. We had to call the headquarters to file a report.
henrik aFriendly staff, extremely helpful.
Kimberly TThank You
Victorino MNothing to say here, it was close so all was done thru the app
Jose PMaria is a legend. She always holds this location down like it's her backyard. It's too easy for her to do such flawless job. Professional, efficient, positive and kind. Lucky UHaul to have her. Jairo never needs to worry when Maria is around. Thank you for helping me so flawlessly yet again. Until next time! from Mattress By Appointment Chatsworth.
SEPEHR TAnother 5star experience. Thank you to Jairo & Maria! Every time, is a pleasure working with the Chatsworth team. Always professional, in a good mood, efficient and easy! Love my local UHaul ! You are the best. Until next time, from Mattress By Appointment Chatsworth
SEPEHR TI appreciate all the assistance that I received and using the trailer for much longer than I expected thank you very much everyone has a great deal.
Juanita MGreat service Clean truck
Antoine HAll went very smoothly. The representatives at the Uhaul customer service phone center were very helpful, one I remember was Aubry. Thank you.
Majid STrailer was in excellent condition and the staff are super friendly and knowledgeable.
Robert KAnother amazing experience. Thanks to Maria & Jairo! What an amazing team. i really appreciate everything you do and the great service you provide every single time. Much appreciated! Until next time, from Mattress By Appointment Chatsworth
SEPEHR TThere were 4 20 footer on the parking lot and I was given the one that was dirty from inside and unwashed outside. Windows and windshield were not cleaned. I showed it to the pick up and also drop off agent . I have pictures sent and stored before driving off . It’s like someone used it dropped it off and I was right away given the keys to it .
LESTER CAnother 5star experience. Maria is absolutely amazing. The whole team in the chatsworth Uhaul are the best. They Make every experience smooth and pleasant for me . Angel also very helpful and efficient. Jairo got a great team. Best UHaul team in the USA. Thank you tremendously for yet another awesome experience. Until next time. from Mattress By Appointment Chatsworth
SEPEHR TThe steering and seat could use a sanitizing to keep them cleaner. I sanitized them because they caused skin irritation when in contact. Otherwise, all good. Very nice service. Thank you.
Anthony DI’m never take the car from that location someone take under my phone number the car how that is possible my Name is George Christian and this is my number I see someone take the truck under my phone number
Emin KIt’s a good location good worker thank you so much you guys
Edgar aSpace too small
jin aWe put on more had than the minimum 1/4 tank. We drove 4 miles over the estimated mileage. There should be a way to give people a break and not be ignoring over filling and charging extra for mileage. Work it out and be fair, not punitive.
marianne kMaria & Jairo own this place! Running it on the tip of their fingers! Excellent service every single time! As a usual, the reason I am a usual is the staff. I appreciate you all for such great service and hospitality every time. Best UHaul ever. , Mattress By Appointment Chatsworth
SEPEHR TThe customer service offered from UHAUL is already above the others! This location was GREAT! Very happy with my interaction. Staff was helpful, professional and FAST! ; )
Octavia LGreat service was in and out very fast Very professional and good staff Thank you
Eddie DI am soo grateful for this team. I was in need of soo much patience. I was met with patience, kindness, understanding, compassion, excellent customer service, thoughtfulness, and a willingness to go above and beyond. Richard & Angel are the best!
ashley tEasy check out. Equipment ready and in great shape. Well run. Thank you.
Joseph PCheck-in was a breeze…. Unlike my experiences in the DFW area. Great personal attention who checked me in.
Jackson NAs always, my experience was nothing short of amazing. Maria helped me and she is an expert! Excellent customer service, efficient, professional and friendly. Jairo has this location running like a well oiled machine! It's always a pleasure working with this Uhaul team in Chatsworth,CA! Thank you so much again! Until Next time! from Mattress By Appointment Chatsworth
SEPEHR TThey had people infront of store harassing me for jobs . Like people just hangout at the entrance looking for people who need movies and before I could get out of my car I had three men at my door making me feel uncomfortable…not sure if they are U-Haul employees but they were rude and when I said no they a little aggressive
Luis AThis was a great truck! I wish I had had some kind of “quick start“ information on how to operate some of the electronics.
KIMBERLY KMaria is always so amazing and professional. Angel also helped me and very efficient and professional! This is the best UHaul team in the United states. I appreciate you all and it's an excellent experience every single time! Thank you . Until next time. from Mattress By Appointment Chatsworth
SEPEHR TStraps were no good on the trailer. Had to have a service come out held out rip up by 3 hours. Had to stop several times on the drive due to the straps not holding well. Very unsafe. I will be calling tomorrow morning to complain.
RANDY BU-Haul website was extremely slow. I tried to use my app but could not get in so I had to go inside the location and it turned out that the workers were experiencing the same issue. Besides that, the employees were great!
Tony MThe person was very rude about the level of gasoline in the truck, The paper word said it had a 1/4 of a tank it was half half way to an 1/8 of a tank. I took a picture, showed it to the person and they insisted it was just a little less than a 1/4 of a tank, As soon as I left the lot I was only able to drive 9 miles and the light came on telling me it only had 50 miles left before it was empty. I brought it back with almost 1/4 of a tank because I did not want them to charge me extra.
Scott TThe team is great!!! No changes.
DALE KAmazing customer service, extremely clean cargo van and overall great experience. Maria is amazing! Great location.
Charlie SCheck in was remarkably quick and efficient. Very friendly staff.
Allen CWonderful customer service, very friendly !
Alexa CI always make a reservation and when I get there the item is never available and I have to take what ever they do have even with the dolly’s I got one appliance dolly with tire all warned out. It was not easy to manually move the fridge with those tires.
Maria Hlove it
YANIV SVery professional and respectful person that help me through my process
PHOEUN DVery informative and helpful.
Julie M