This trailer was not the right size, we tried to make it work, but had to find a dealer with a 6x12 to have room for furniture. This is a military move and I can't be reimbursed for a trailer that wasn't used. I discussed this with the site, but there were no options, causing a double charge for two trailers, I turned in the small one and the 6x12 worked. This caused additional mileage and the charge for the unused trailer. Can I get a discount or refund. I'm used the 20 foot truck to pull the trailer, not the F150.
THOMAS W
LW's
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Celina, TX 75009
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The lady at this location was very nice and very helpful even though I returned the trailer earlier than scheduled.
KEITH WThe location was closed so we didn't get to talk to anyone. We left the trailer just as we were instructed to do.
WALTER TThe wheel lug nuts were rusty but only one they had. Noticed one tire had more wear than other three but wasn’t terrible; however, half way through my trip the tread blew off that tire. The response time took a while but the mechanic who showed up was great and very efficient. No other issues The representative was friendly and helpful.
Ronald GAvailability issues caused me to have to drive an additional 160 miles, which led to an 80 mile overage that I was charged for, and the trucks tank was at less than a quarter tank of fuel when I received it. $120 to fill the truck up, $80 additional for mileage fees on top of the inconvenience of having to find a ride, and drive 60 miles out of my way to pick the truck up. Y'all gotta hell of a thing going.
Casey S