Nothing. At pick-up, Russ was great, and at return, Alex was also very helpful!! ALSO: the cargo van was superb!! I especially loved (1) the location of the back-up camera image (in the rear-view mirror), (2) the exterior side-view mirrors (especially the lower half for viewing "blind spots")!!!!!, and (3) the packing, furniture protecting "blankets".
DONALD S.- Minnesota MN
- Burnsville
- 55337
Moving Truck Rental in Burnsville, MN at U-Haul Moving & Storage at Hwy 13 & Portland Ave
12200 Portland Ave
Burnsville,
MN
55337
Services at this Location:
Contáctanos
12200 Portland AveBurnsville, MN 55337
Services at this Location:
Location Hours
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Burnsville, MN 55337
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Very unprofessional. Ability to reach someone to discuss concerns: IMPOSSIBLE. Chat was horrible and emails addressed nothing. Finally received a call from the location. I will speak with him in the morning. Need to do better!!! Representative was not transparent and did a horrible job explaining how rental would work. Agreement in writing did not represent what was shared. Online says optional on items, however then supposedly required in person. Very confusing.
Robert S.- Rating:
- 5.0
The staff was very nice and patient. I had thought I completed the reservation online, but apparently had not. He was professional and prompt, and completed the remaining parts of the reservation quickly and with personality. Thank you for making this not great day so much better! Thank you!
Alison P.- Rating:
- 5.0
Easiest rental I have ever had,
Charles G.- Rating:
- 5.0
This was my first time using contactless pick up and drop off. It was convenient and easy to follow.
Jeff K.- Rating:
- 5.0
The guy who helped me was great!
Eric F.- Rating:
- 5.0
To me everything is perfect
nana K.- Rating:
- 5.0
I used my phone for renting and picking up the truck . Amazing ! Was a very easy process and I saved time from going inside , I did everything through my phone and the website was self explanatory . Very easy to use
Handel S.- Rating:
- 5.0
Professional, helpful, friendly staff.
William F.- Rating:
- 2.0
it was hard to find as well as dirty and clear that it wasn't used. the employees were also aggressive, rude and forgetful of my needs.
Adrienne Z.- Rating:
- 3.0
It was hectic. The store was not open due to a key issue when we arrived. The key would not work to enter the building.
Kathy H.- Rating:
- 4.0
Being what's going on in this world things went well. This license thing taking pictures could be better.
Dwyane G.- Rating:
- 5.0
Keep up the good and thorough work. Great job Russell!
John K.- Rating:
- 5.0
Computer issues but the service agent was amazing and got us all through the tech difficulties!
Joan H.- Rating:
- 5.0
The UHaul employee who handled our rental was excellent. He was knowledgeable, friendly and efficient. The vehicle we rented was in top-notch shape and performed beautifully. I highly recommend this UHaul dealer.
Robert R.- Rating:
- 5.0
Have rented a locker a this facility since August 2014. Completely satisfied!
Bill W.- Rating:
- 5.0
I have used this location 4-5 times and will only use this location. It is further from my house but really like the customer service. It is top notch customer service
Jessica G.- Rating:
- 1.0
Bald tires on Rental van, had to be towed to get out of my driveway. Paid for tow coverage but got run around for towing. Had to pay out of pocket to get job done. Frustrating.
Bradley W.- Rating:
- 5.0
Niman Nur
Niman N.- Rating:
- 4.0
Just want it in writing that the Van was originally parked over the parking line towards the storage gate. The one next to it was over the line as well. I parked it as close as I could to the original spot without getting in the way of the other van or the storage gate, but it was still over the line a bit. Promise I'm not bad at parking cars, I just did what I could to put it back how it was. No harm came to the van in my care. Thanks!
Mike J.- Rating:
- 4.0
It takes a long time to check in and out. They're always having problems with their computer. It took 1/2 hr. to check out.
Leslie W.- Rating:
- 5.0
The young man working when I dropped my rented van off was very helpful and knowledgeable. I will definitely rent from this location in the future.
Julie S.- Rating:
- 4.0
Computer systems were down but person was able to do what was needed on their phone. Service was great and overall a pleasant and efficient process.
Brian P.- Rating:
- 4.0
The service was excellent. The upgrades to their computers seemed to cause so problems but it was all settled when I dropped off.
Stacy E.- Rating:
- 2.0
It was irritating from the beginning. I made my reservation online days beforehand. I tried to call the location at 12200 Portland Ave to let them know I was running late but the man I spoke to said I had to go to a different location. So I go to said location and they told me I was still at the wrong one. I go back to the original location and the man told me my reservation just popped up in his computer. Going back and forth like that put me an hour behind schedule for the rest of my move, and I was late bringing the truck back. I tried calling five times to talk to someone about being late but no one answered. While returning the truck I was told since I was late, I was being charged an extra two days. I tried to explain the situation and neither of the employees were very understanding. One of them did tell me he was going to only charge me one extra day "as a courtesy". Moving is stressful enough by itself, I shouldn't have had to deal with added on stress from uhaul. Now that I'm being charged an extra $98 that's gonna a put me behind on other obligations I have. I will not be using any uhaul locations from Burnsville ever again.
Stephanie B.