The onwer/manager of the location was not at helpful and only had one answer for all The questions which was â€œsearch online, everything is onlineâ€. It was my first time renting a U-Haul and I had no idea how things work. Had to spend 15-20 minutes in opening the back lock and getting the code. I would definitely never recommend renting a truck from that location.Jatinder V.
Moving Truck Rental in Brampton, ON at Embit Computers
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Brampton, ON L6S5R7
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.0 Average Customer Rating
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We are trying so many time for phone call but nobody answer for phone call you have to improve customer service..Novlinder B.
This is not what I excepted from you guys you mobile pick up sucks and does not work there was no drop box at this location You charged me twice meanwhile I had call uhual Pretty said to that you guys doing this to people and wasting there time and over charging them. I will never book from this location or from uhual ever again.! This one the worst experience I had with uhual Check my contract Nasir AhmedNasir A.
Online equipment verification didn't work. I was charged $20 fee for one reason. Have to call and request a refund. Now it's not even clear if I'm going to get the refundROMAN G.
I'm not happy picking up truck this time, there was no clear instructions to drop key infact there was no drop box at this location. Also it took 45 minutes to drop the key!!! Had a word with customer service at u hall to get clarification took huge time. This rating for the overall service which I got this time..Ahmed Pasha S.
I hope there is a rear camera in every vehicle of U haul.rehan S.
The person who is in charge was not cooperative. He was not ready to helping and said you have to do your own. We don't help in logging or something else. When I returned the van then also he was available, I asked him to check the van , he said he is not involved in checking.. A call from the executive, I can explain better.Santosh P.
I was charge and extra $22.60 uhaul calm for after hours BS and nobody can explain to me took the truck bout after 7 pm on Saturday return it bout 9:50am Sunday morning. where is the after hours I need to know.IRVIN A.
The owner is a crook. charged me extra fees for no reason. The worst location I dealt with regarding a Uhaul. Investigation pending.Rushikesh K.
Very rude. Worst experience ever.Rujessana A.
No instructions were mentioned , like how can i pick the keys and wether it was online or going in person to the shop . When i went inside the shop to ask how can i get the keys , he is not helping me either . He just said call uhaul customer care number . And after i done my trip , when i parked the truck then i got the instructions about how to get truck keys through online .Kulveer S.
Continue to keep up the good workHeidi L.
I had the worst experience. I had a drop off time at 2 and i called the uhaul customer service to tell them i was going to be late and when i got to the location the unit i was supposed was closed and locked. I knocked on the door none answer. I called uhaul and the person i spoke to called the owner and he didnt pickup. And we got disconnected. Then i called again and andrea picked up. She also tried calling and none answered. Then she ask if i want to drop off at a different location. I didnt want to add cost to the truck and said no. And she said that i can drop the key in the dropoff bin and also i wont be charge for the late since i had to wait an hour in the parking lot and the owner still didnt show. After a few hours i get the receipt and the owner charged me 10 extra for fuel and the late fee. I call uhaul and told them i have pictures of me fillin the truck with gas and that i wasnt suppose to get charged for the late fee. She aid go to the location and talk to them. I went and showed the fuel and the picture and then he went ahead and refunded me the 10 dollars for the fuel but not for the late fee. I spent so much on the phone with uhaul and had to wait in the parking lot for an hour and the owner never showed. I rent from you alot and this has been the worst experienceKuljit K.
good guyweiguan W.
I dont know why i am being charged for the fuel because i gave it exactly the amount what i get . Not at all happy with that. Also filed another complaint day before, someone called in i asked them to call in 5 minutes and no one reached out to me. What is wrong with u haul, they were supposed to be really good.AKASH B.
im still waiting for a call back regarding my 7$ refund! the dolly was not in the truck. I advised CS and the location and every just keeps saying i'll receive a phone call.yamuna K.
Good customer service keep it upSARABJEET S.
Keep up the great job..Luis F.
I never received a receipt for this rental. The system was down when I returned the truck and I was told once my rental was closed, I would receive an email copy. Never got it - please send.Keith H.
App was terrible. I wasted 15 minutes trying to use the app. At the end I realised it was issue with app and tried from mobile browser. Please improve the app or get rid of it.Naveen K.
I Haul is always GREATAdarsh B.
The van was stinky in the front, overall good service and experience if it wasn't for the smellPremita C.
The customer service is very good. Every detail was explained and all the questions were answered in great manner.Nirav P.
The lack of information giving out to the customer about rental agreementjahmol S.