I answered “No” to the second question solely because the facility was closed when I dropped off the truck.
Roberto C
Midgard Self Storage 9th St
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bradenton, FL 34205
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulInside of cab and back of U-Haul wasn’t cleaned out before my rental
Shelton HYou could've mentioned the fact that the truck was not in the same place as the storage unit. Which was further out than where we moved.
Sara PFast
Charlotte GTerrible service. According to U-haul app the place opens an 9am. I made 10' truck reservation at 9.30. When I arrived the office was closed. I called the phone number which was on the door. Lady said someone will be there shortly in 15-20 minutes. Of course no one appeared in 15-20 minutes (even in 1 hour). I called them again but nobody picked up the phone. And I checked in online, but system didn't give me access code for the lockbox. Instead of that there was note Please go to the office. But office was closed! I called U-haul directly and they gave me access code for the lockbox. But there was key for 15' truck, not 10' one I needed. I said I'm ok with 15' but I won't pay more. 10' rate is $19.95, 15' - $29.95. U-haul agent confirmed they won't charge me more, because I reserved 10' truck. Finally I was able to take 15' truck. In 3.5 hours I received voice message from local office and they said they have missed call from my number. It means someone appeared only in 4+ hours after official opening time! When I return the truck the office was closed again. I checked out online and U-haul app showed my receipt. The was $29.95 rate instead of $19.95. I made note that I don't agree with amount. A few days later they sent me final receipt with $29.95 rate. I called them and explained everything 3 times, because every time they transferred me. Finally one agent promised to refund $10 difference and $5 discount. Will see. Again. Terrible service. I wasted 1 hour of my time during pick up and 1 hour to settle the final amount. Terrible. Terrible. Terrible.
DMITRII L