When I called to rent a pick-up truck, I was told that one would not be available. I asked if a box truck would be the same rate, and I mentioned long distance miles. I received an affirmative response. But when I went to pick up the box truck, I was told I had to pay the highest per mile rate for every mile, instead of the long-distance discount rate. This was extremely expensive. I should not be punished because U-Haul did not have the correct model of truck available. I also had worse gas mileage than the pick-up because of the large box. Additionally, the trucks that I and someone else rented were blocked in behind other trucks. Someone showed up to help the other renter by transferring trucks, and I happened to be there at the same time and had my truck transferred as well.
Thomas V
Lockwood Locksmith
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Bloomington, IN 47401
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Cómo funcionan los comentarios de U-HaulBest location I have ever been to. Great staff.
David JCustomer service was great. Far better than the app! Dillion was kind and courteous, made the whole process easy.
Hadassah Kvery helpful people
JOSEPH SNeed some more knowledgeable people to work the rental desk. People who know how to evaluate equipment readiness and make appropriate selections for customers choices. The tow dolly we rented malfunction many times, it damaged our vehicle, and burned a lot of gas because it was not running properly. We made a report when we turned in the vehicle / tow dolly, and the lady who received the equipment said that she had had many problems with those units but that they had not been addressed by U-Haul.
Crystal C