This may be the last time I use U-haul. First issue, U-Haul did not guarantee and honor my reserved pickup location. I made reservations two weeks prior and they moved it 35 miles away. Second issue, U-Haul charged me for additional mileage after they moved it 35 miles away. This is infuriating. You added 70 miles to my drive then add cost for the additional miles. You should honor your stated pickup guarantee and deduct $50 from my charge. Not happy with U-Haul's service.
Phillip C
Avondale Mini Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Birmingham, AL 35222
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 2.5 es la calificación promedio de clientes
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Very scary dangerous location. U-Haul reps couldn’t speak English. Rent from a different company even if it costs more because U-Haul at this location is horrible. I was overcharged on fuel too. They are scary people who rip you off.
Rob WMy reservation was changed to a different location and time while I was in line to pick up my U-Haul then when I got to the new location they didn’t have the right size and the man helping me didn’t know what he was doing so it took him over an hour just to do the paperwork on the computer
Jennie SGot charged an extra day because they were closed when it was dropped off and did not check it in at start of day.
MATTHEW F