I was very disappointed with my overall experience. The pickup location was extremely difficult to find, and upon arrival, the staff did not seem familiar with the U-Haul rental process or services. I was also informed that the pickup location had been moved, which resulted in me having to walk approximately one mile to locate and pick up the truck. Once I finally received the vehicle, I found that it had little to no gas and was very dirty inside. Overall, the pickup process was inconvenient, poorly communicated, and not what I expected from a U-Haul rental experience. I hope these concerns are addressed to prevent future customers from experiencing the same issues.
Joseph F
Big Lake Rental & Housing
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Big Lake, TX 76932
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulYou pick it up a this little Cafe and the food is great 👍 👌
Richard VGentleman met our needs was a great help
Timothy CSmall lot, 6x12 trailer is ridiculous, tongue is way to long and way to heavy, and they have no way to jack them up to hitch height. I’m 60 moving my daughter, we had to get help to just unhook. Aweful
William BThis guy is top notch. He goes out of his way to make customers satisfied. Will continue using this location.
Brian F