the staff failed to let me know that the vehicle had a lock, I found out when I tried opening the back to load my balloons for a big event. I called the uhaul company and they gave me three options that did not work for me. 1. I could break the lock 2. Go to another uhaul store to get a key 3. Go back get the key I asked the employee if someone could bring me a key to my location which was only 5 miles away. I explained I was running late to set up for my event, I don't have a tool to break the lock and I didn't have anyone to help me drive to get a key. I don't think the personnel cared about my situation. I had to hire someone to break the lock, I made it late to my event, I lost money. Second situation, I tried dropping off the vehicle in Hawthorne at a uhaul location, when I was trying to input the mileage I I couldn't move forward with the process because the vehicles odometer was rounghly 3,000 miles less than what it said on the contract when I took the vehicle. I was fruntrsted, I called the uhaul company and no one answered, I tried a couple of times, a lady answered the phone after a couple of attempts and she ended up putting me on hold again for about 40 minutes until I finally hung up. Finally I made it to the uhaul in bellflower spoke to someone in person and shared my frustration, he said there was nothing he could do anything to help me. He only suggested I called during the week to speak to the owner. As for me this will be my last time renting from this location. I was put in frustrated situations, I lost money, and no one had sympathy for me nor tried helping me. The location AK power was closedGabriela L.
Moving Truck Rental in Bellflower, CA at U-Haul of Bellflower
Bellflower, CA 90706
(Lakewood & Clark)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Bellflower, CA 90706
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have better pictures of the rental trailer that you want us to approve to say things are good. They were taken at night, so one of the pictures was decent while the others only had a profile of the trailer visible, at best. They also had the pictures of the front and back switched. The website wouldn't actually upload new pictures, so I had to just go with the terrible ones. Everything else was great.Gregory B.
Have some vending machines for lil snacks to go.QUEEN M.
Counter person seemed preoccupied and was confrontationalMichelle B.
Better customer service and clearer instructions about the truck return and gasoline.Vanda V.
The truck was dirty inside and out. They didn't even clean the wind shield. Other than that the truck performed great.Michael L.
Staff was very helpfull.Jeffrey H.
The staff are so friendlyMENA L.
Clean the oil from ramps of trailer Check ALL straps before renting to next customer so they don't have t he e experience I had.... loaded vehicle ready to tie down, discovered strap short by previous damage.... unload car return to rental location wait for strap to be replaced, very frustratingROBERT F.
I reserved a 5/8 trailer, but it was not available so I was given a 6x12 at no additional charge. That I appreciate. However, someone changed my drop off location without telling me.DANIEL H.
Won't let you pay for truck with cash at all. Have to have all money on car at time of rental. Customers are not allowed to park in the store parking lot at all. I had truck for 2 hrs and still had to search up and down streets for a park. Got one by the alley/ liquor store where two homeless men were sitting two Inches from my tires on the curb leaning on my car. They wouldn't take my driver's license. They sent me a text, then I had to take photos of front and back while in the store and upload it. Had to run to 711 to load my debit card before getting rental. Keep in mind, I had just purchased a sofa across the street at Habitat for humanity which closed in 15 minutes because the rent process took so long because I was doing the work. Then, no walk around. Everything done through the email they send you. They charged me for fuel after I filled the pickup truck past where I got it, but THEY didn't provide a photo showing a lesser amount in tank. Also, the truck showed one mile more soon as I started it l, I had to upload a picture showing discrepancy. Total hassle. Will not use this location again. Typically always have great successes with uhaul trucks and storage.SHANDREA D.
Everything was excellent!! Raymond was amazing and had great customer service.Kimberli K.
Quick and easy process from beginning to end!Jeanine F.
Raymond was wonderfulDEBORAH K.
The general manager was awesome, friendly and a great help. Will go back because if himBRIAN C.
The gentleman who assisted me I believe was the manager. Great service from him and the location is very well kept.ANTHONY W.
Great service and equipment. Needs a customer parking area.CESAR G.
The brakes on the truck needed to be replaced, it was metal on metal. The truck also needed a tune up did not run well at all.SANDRA B.
Great manager serviceJaime A.
Truck was return exactly with the same amount of gas given to me I put gas before returning it. I was charge for fuel on my credit card. The guy that helped me was very rude and unprofessional. I explained the situation and basically said I don't care. Not happy at all will now try Turo app to rent my future trucksROSIBEL M.
Overall it was just fine.RECTORAMON A.
Great service & hassle freeKENDRA W.
In and out in two minutesDrew D.
Great customer serviceRobert A.
I want to compliment Ray-mgr. , very helpful and understanding person. I give my utmost respect for Ray.Rick S.