Floyd is amazing. He is personable, helpful, and knowledgeable. He makes the process enjoyable.
Ron Rippy
Monarch RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bastrop, TX 78602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Bastrop Feed & Seed U-haul location stated that the 10' rental had not been returned and was unavailable. Despite being 2 other 10' on lot. The representative declined to provide any help or assistance and instructed us to call U-haul. The phone call with U-haul was very difficult as we were automatically transferred to a different region. We were finally given a reservation for a 10' at Monarch RV Storage in Bastrop TX. Monarch did not have a 10' but the owner was very helpful and went above and beyond to help us out. Communication with U-haul is very difficult at best and promises of hearing back from a manager concerning the broken guarantee never occurred. I had to make additional phone calls with several more unexpected transfers to finally got the $50 guaranteed reservation refund. What a mess. Will be looking elsewhere for truck rental for the non profit I run.
Scott BarrVery helpful and friendly. Very professional…. Highly recommend… thank you for your help.
Kenneth BrownNo improvement needed at this location.
John HarnettFloyd was super helpful and kind. The location was easy to find and well laid out. Floyd really went above and beyond for such a small transaction. I hope UHaul is listening to these independent businesses’ feedback about what customers want and need. Because we need more people like Floyd and his business representing U-Haul.
Chris McEwan