Rental agent could barely speak English. Not sure what happened with all my settings from my reservation, but agent changed the drop off location. All of the pre-pickup registration, etc had to be done during pickup. Waste of time and annoying.
AARON W
Hanover Street Carroll Motor Fuels
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Baltimore, MD 21230
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I ordered the truck to come with 2 dollies and furniture pads. Neither were there. This really screwed up my move. At that point, there's nothing that can be done about it.
Thomas HI was pleasantly surprised how fast and easy the ‘check in’ process was.
CHARLES SDealer changed reservation added safe move coverage. The gas was not at point that was specified on documents. I notified dealer he verbally said ok just bring it back on actually point. When u returned there was another dealer there who charged me for gas. I was never given a receipt. All together I was charged an extra $20. Not happy at all. I will never go back to this location. I rented the same U-Haul the day before from belair rd location didn’t have any issues.
Marlene Sgas station attendant was great to work with despite having to also work with other customers. He checked me in and out and also handled the other customers with ease and courtesy.
ROXANNE H