UHaul person wasn't there to pass some critical info on about the truck and an error message I had received, so I still had to call.
Robert R
Citywide Apartment Locators
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Austin, TX 78727
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulFantastic customer service. The truck was definitely newer and in good condition with safety features that all worked well and made moving a breeze. Highly recommend this location over others in the area.
Cody HWhen I returned the truck there was no issues and forgot something in the cab after dropping it off and the gentleman in the apartment finders office was able to assist me but the person responsible for the Uhaul was not available. The reason I put Below Average overall rating was three days later I got a phone call about leaving a lock on the truck and was informed that I didn't fold the blankets and 3 of the 24 blankets had tape on them and would be charged $25. The truck was left clean, I did fold the blankets and thought I removed all the tape. They must have shifted while in transport. When I disputed the charge with the person on the phone, I was threatened to be blacklisted from Uhual if I didn't pay the $25 dollars. However, after to talking directly with Michelle in Customer Service the charge was refunded by Stephen Hlavaty, Area Field Manager. Thank you Michelle and Stephen for your assistance in this dispute.
Phillip CEasily accessible and very friendly staff. Actually when I pickup my truck that day U haul communication system not working and very difficult to take vehicle with online checking.Susan helped us and easily.Susan is very helpful
Sridhar SEquipment (dolly and furniture pads I ordered and paid for) was not in the truck so I did not have them.
Joel H