Make sure you are providing the correct information when questions are asked. I asked what was required only to have to go out my way and go back home to get another card and had to pay the movers extra because that was an hour off my time I had to rent the van and i had to pay the movers for an extra hour when I had my shit together when i got there... only to get misinformed information over the phone prior to me coming to pick the van up as well as before i reserved the van as well. It was a big inconvenience.Diamond C.
Moving Truck Rental in Augusta, GA at A Tech Self Storage
(Distribuidor de U-Haul del vecindario)
Augusta, GA 30906
(Deans Bridge Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 5 p. m.
- Mié.: cerrado
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Augusta, GA 30906
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
We picked up the truck it only had a quarter of tank of gas, the inside of the truck was nasty and the truck had an Exhaust leak. It was so loud the whole trip I couldn't even talk on the phone and the person hear me. Then they kept changing my drop of location. They wanted me to drop it off 40 mins from my final destination. I called customer service about these issue and was transfer 3 times before I just gave up. In the end we had a miserable ride and they charged us for gas because we returned it with the same amount of gas we picked it up with.AMY D.
Better signage to find office (is a multi office park) and if location is going to be closed outside of posted hours, THEN a more detailed drop off procedure should be posted, not everyone has a smart phone with gps locator capability. Also please send PDF files for receipt, not gif files which are not easily able to be maginified to read small print!Robert S.
Keep up the good work!DANIEL B.
Only issue I had was my items and furniture got wet because it rained inside the truck from the ceilingNicole G.
Nothing. I love itJimmie A.
Service was wonderful, looking forward to use you in the future Blessings ??Errol B.
Our truck through out the rear end on our trip. We got lucky the storage space we rented was also a uhaul spot. But they were not accepting inbound truck turn in but the truck literally had to be pulled by personal truck out of the way of the gate into their storage unit.Deborah M.
I requested a different location that was open at 7am, I was diverted to the Augusta Tech location that required me to have 24/7 truck share which i was unaware of. A representative should have informed me to have the truck share to save me time. Also, I requested and paid for a dolly and furniture pads that were not in my truck when I picked it up. That causes an issue not only with my items not fully being protected but with my payment because I had to call and ask for a refund which I have not yet received.Destiney B.
Great Customer Service . The equipment was new and clean. Overall great experience with U-Haul ! Will continue to use and recommend everyone to this location !Kelly H.
Come up with a process that fuel level can be verified by both parties upon return even after hrs. I was charged a 30.00 refuel service fee plus 13.50 gas charge for supposedly not returning with at least 1/4 tank of gas. I have rented from uhaul probably over 5 times in the last 6 yrs or so and have never returned a vehicle with less than the amount of fuel than when initially rented because I understand the fees associated with such an action. I called the this location at Augusta Tech Drive and informed them of such. After 2 days I got a vague email from the field manager stating that gauge had been verified to be below. I again called the store to voice my dissatisfaction and disagreement with this. Was told that field manager would call. I'm awaiting his call. Very upset with this process since I wasn't there to verify what they "say" they saw as being "below" and the fact of being charged an additional 43.50 in fuel charges for about a 4.5 hr use of truck. Not good customer service. Will not use this location again and probably never use uhaul again!!!James M.
The service was outstanding. The rep was great and answer all my questions. I was escorted to my vehicle and given the opportunity to do a walk around and check to make sure it was good to go.Fred A.
Why do you overcharge for the mileage. I went last than the miles estimated and you charged me more. Goona follow up with thisBeverly M.
I received an email at 7:30am est telling I was pick up at one location. I was coming from our of town and was having problems finding the place. I called the number in the email. The person that does UHaul wasn't there. I asked when would she be there not sure was told try back in an hour. I said but I am suppose to pick in 15mins. The last said let me call her. She called me back and said I can't pick up there they don't have what I need and to call UHaul. I called was told they sent a text message at 7:55am but I didn't receive a text message and my preferred way to be contacted is via email. I got the correct location this location but UHaul in general messed up and won't make it right. Once they sent the pickup at a particular location email it should have been guaranteed but nope it wasn't and they didn't let me know about the change properly.Brian D.
I was wrongfully charged by representative Brandi at the Augusta Tech dr location in Augusta Georgia. This was the worst experience I have ever had with uhaul. Upon the realization of her mistake she yelled at me and didn't offer anything that even resembled an apology.karlton D.
returning it took awhile for them to check it in about 20 mins just looking at truckPaul G.
They were closed on Sunday and Monday was a holiday.Doreen M.
Terrible customer service, I called and asked that I would need more time than I had originally requested and I was told in exact words " ummm no" stating that it would be inconveniencing the customer who has it next. Once I arrived late no one was waiting and she was very rude for no apparent reason. Wouldn't recommend this location at all.Jamar P.
It took the person at the counter a long time to get things situated and she had my mother standing in the rain. The lady called someone on the phone that helped her get things situated very quickly.Rachelle W.
Mrs. Amy service was awesome!!!MARCHALE D.
Windshield and side windows filthy and bug covered,agent unfamiliar with checkout procedure causing slight delay(20mins longer than normal). Rest of truck clean.kevin J.
Man. Thats a tough one this place did the most to save us the most. They went way above and beyond there job to help.us out and make this trying experience a stress free as possible. Would definitely recommend them to anyoneROBERT M.
I had a reservation & already paid ahead of time. I still had paperwork to fill out when I got there and unnecessary time wasted over an hour and a half before getting the uhual truck. They connected the trailer incorrectly to the truck as well and my car almost flipped. The brake lights on the trailer did not work. They were closed at 2pm that day so I couldn't even get a replacement and had to risk leaving for my move the next day with no brake lights. The woman that took care of my reservation was nice but needs more experience and possibly another employee there as well instead of 1 person working.Tonianica F.
The truck cleaned out in the back other than that the personnel were great to work with.John W.
Make sure you know when customers are to bring back the equipment. I was to bring my trailer back on Wednesday and they was calling me Monday saying I was supposed to bring back.Tina B.