I wanted a dolly, and they didn't have anymore. I would suggest making sure that a dolly comes with each vehicle.Shameka B.
Moving Truck Rental in Athens, GA at Harrys
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Athens, GA 30605
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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I had to sweep out the back of the truck before use. Found drug paraphernalia in the passenger door handle. Just overall not a good experience.Matthew B.
truck was out of alignment and trash and personal items left in truck.Robert M.
The employee that helped me was awful and would rather be selling cigarettes than helping me with my truck. She was rude and was absolutely awful. Mother truck was dirty and looked like it was not inspected. She did not have the utility dolly I ordered so she gave me an appliance dolly and told me I was lucky to get anything. Not a positive way to start a move.Alexander H.
This has absolutely nothing to do with the pickup location which I have rated all 5 stars, but it was very difficult to complete the 24/7 Truck Share while on-site and this set me back an hour. I could not complete the required tasks in heavy rainfall on my cellphone as required because cellphones do not operate in heavy rainfall. The screen presses could not be completed and I could not type due to the conditions. Furthermore, I had to complete multiple tasks for the Truck Share pickup that I should have been able to complete at home before going on-site, such as adding contacts. If this message makes it to corporate, please consider overhauling the process for Truck Share! Other than this one aspect the rental was great.Edward B.
Cashier was rude and the truck i had to clean before I could get into it.ANDREA M.
Truck was dirty, tank not full, the gas tank cap dell off during my trip. The parking area was filthy!Richard M.
Equipment was not available when it was supposed to be. Picked up truck 4 hours later than scheduled time. Had no comparable equipment availableKent H.
Need more help. The lady in front was having problems and they had problems with my truck. They didn't even have my truck anymore and sent me to another location. I was guaranteed my truck would be ready or it was $50.BRYANT G.
Several issues with this rental: 1) I reserved a 17-foot truck, but several days before got a call saying that wasn't available within 10 miles and asking if a 15' would work. Although I wanted the longer one, getting notice of this 5 days before was good, and was this the only issue I would have been fine. (This is more of an issue with the website interface.) 2) On the day of rental, halfway through the checkout process the rep tells me there's no furniture blankets because they can't get into their storage area, so can I just do without or go find someplace else to get them? This was the only piece of additional equipment I asked for (and a fairly important one), and to be told at the last minute that there were none threw a wrench into thing. Had I gotten a call the day before I could have made arrangement and planned accordingly, but right then I suddenly had to make an unexpected half-hour detour to find the only other U-haul open to pick up a handful of blankets. I do appreciate that the rep at least called to make sure they were open, had blankets, and that I could return them with the truck (instead of separate), but in the moment having to suddenly rearrange my plans and rush to get things together in time was extremely stressful and unpleasant. The lesson I took from this is that I should just skip the location I used and use the one I got the blankets from instead, since they seem much better stocked. So though I will be using U-haul again, I will not be using this location.Jason W.
It was easy enough. Not a lot of help.Peggy A.
THe truck had a dirty sock in the cab. The tank was completely empty when I picked it up, yet you still charged me to fill it up when I returned it. The cab was filthyARNE T.
I could not understand exactly what the cashier was saying at the rental place. I tried to keep my patience with the texting approvals to get and take back of the rental property. Everything was sent through texting and made it long and difficult. They were nice, I just couldn't get a good understanding and didn't like the contract agreement through texting.Delbra K.
Very nice and friendly. I will be using them in the future.Nora E.
Gas Station too busy, the lady working there was by herself and serving a stream of gas customers. We had to to out back ourselves and find the storage trailer and get everything ready. Also, this is in a sketchy part of town.David M.
Get rid of the ants from the cab and the roaches from the trailer. Customer service was bad - there was only one person and she kept stopping to help the people in the store - the whole pick up took 45 minutes. There was a problem with the mobile app pick up so I had no choice but to go into the store to get the truck - she seemed inconvenienced.angela G.
Fantastic experience overall! Easy to pick up and return, nifty app! Van was spotless. Thanks!Neil H.
Have your regional director call me. We have a lot to discuss.Lisa H.
Too much reliance on electronicsRichard H.
Online check in was very slow/tediousVIRGINIA ELIZABE K.
The associate who I returned the vehicle to didn't wear a mask and was challenged to provide me with a receipt.Laura W.
Mine was personless check in and drop off over AP so no real feedback. Equipment was good ðŸ‘William M.
Although it is a pick up point. I would've paid extra for a one way drop off.ERIC W.
The people at this U-Haul location were very friendly and helpful.FELICIA E.
Needed to address an issue with the rental and their answer was to contact the renting location.Richard C.