I had reserved the truck to pickup in Alex City, AL. Pickup location changed with only a text notice. I followed the link to the address in the text. IT WAS 35 MILES IN THE WRONG DIRECTION, IN THE MIDDLE OF NOWHERE. It then took over an hour to get to the Ashland location with NO help from the U-Haul app. Once there, I had to call TEICE because the app was telling me I was t at the correct location and to go back to the wrong address. What should’ve taken me 15 minutes to pickup the truck took 3 hours!
SHELBY R
Ashland Auto Sales
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ashland, AL 36251
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe experience was great and there’s really only one little thing that kept the experience from being highest possible is the fact that I’ve noticed the past two U-Haul rentals I’ve used, have not had cruise control on the vehicles. I’ve also rented from Penske in the past and their vehicles did have cruise control. Which was nice when you have a lot of driving to do.
SRI .The trailer tire had a nail in it that wasn't noticed until after we loaded our Jeep. We had to carry an air compressor on our 7 hr drive home, but it made it after we refilled the tire several times. The biggest issue is with your auto loader. The straps that are to go over the front tire are WAY to short. We towed a Jeep, with tires that are normal sized, not large mud tires. The straps wouldn't fit over the tire to connect to the pulley. We ended up having to flatten both front tires and ride with them sitting on the rim. I hope they aren't damaged from this time being flat. Poor design.
Eric KI dropped of the truck the store was closed so I cannot rate the employee
wanda uWas close ed the day I returned it, they closed at 12. On Thursday, other than that I had a pleasant visit on Friday when I dropped off the truck
EARLIE L