There was a scratch on the side of the truck that didn't have the sticker acknowledging it when I got it; but I did not open the email link provided regarding any issues so that was on me. I think, if the employee is able, to do a walk through with the customer on the truck instead of sending an email for a inspection.
Faith L.- Nuevo México NM
- Albuquerque
- 87112
Moving Truck Rental in Albuquerque, NM at Albuquerque Self Storage
(Distribuidor de U-Haul del vecindario)
9501 Lomas Blvd NE
Albuquerque,
NM
87112
Servicios en esta ubicación:
Contáctanos
9501 Lomas Blvd NEAlbuquerque, NM 87112
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Albuquerque, NM 87112
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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Autoalmacenamiento
¡Tenemos la mayor cobertura en América del Norte!
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Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
- Rating:
- 5.0
Great customer service!
Abhishek T.- Rating:
- 1.0
The guy at pickup put the trailer on my hitch and told me as he was tightening the trailer on the ball what a great system is was as it could fit any ball. He didn't tighten it all the way but said “you're goodâ€.Two miles later on I25 at 50 mph the trailer came off the ball. Nearly caused death by uhaul. Luckily a sheriff was behind and slowed traffic so I could coast and gain enough control to stop. This was my last experience with uhaul.
Jean H.- Rating:
- 4.0
The gentleman working at location was very helpful
Antonio R.- Rating:
- 4.0
The agent was excellent! The facility needs some attention to be as good as the man running the office.
THOMAS H.- Rating:
- 5.0
Excellent no words
Samuel C.- Rating:
- 1.0
Customer service was terrible, I reserved the truck online, checked in online when I arrived, and proceeded to fill out all of the necessary steps and information for the rental. Yet for some reason, the old man that was working there painstakingly re-entered ALL of the information I had already filled out, and selected the options for me, such as the safe move insurance option, which I had previously declined, but he explained to me that it was important and signed me up for that policy without actually getting my consent to do so. Truck was absolutely filthy, engine sounded strained even when truck was empty, was completely underpowered and would rev into high rpms before the transmission would shift between gears. Only traveled a short distance but had to pay $10 to fill the tank. And only thing I transported was a small sectional! Truck consumes ridiculous amounts of gas, and the whole $0.99/mile is absolutely outrageous. Home Depot offers nicer trucks for ONLY $19.95, no additional charges for mileage, and no $14 safe mover care ‘insurance' charge since they use your car insurance that you already have. I highly recommend staying away from the uhaul brand in general, I will never use any of their rental services again after this experience...
TYLER P.- Rating:
- 4.0
Dude at the front was super helpful and cool, despite the location being very busy. Appreciate his help and chill demeanor.
Kyle N.- Rating:
- 5.0
Nothing!! Excellent customer service!!
Jimmie A.- Rating:
- 2.0
The truck was dirty and there was no a/c at all. I would have liked to know that beforehand. It was 98 degrees and very very hot. But the upside was the gentleman was very kind.
Rebecca D.- Rating:
- 4.0
While I gave the location 4 stars, the guy that helped us (Dick) was amazing. He gets 6 stars. He not only got us from our trailer to the truck but helped us transfer the load and then handled the trailer return for us. Everyone that checks a uhaul out from Dick is getting the absolutely best customer service imaginable.
RAYMOND A.- Rating:
- 5.0
Keep the prices low
Scott K.- Rating:
- 5.0
Quick service. No improvement necessary.
Steven C.- Rating:
- 4.0
The only issue is that the location does not have capability to do mobile pick up. So when you book a truck outside of the normal operating hours, you will get a call trying to change your pick up to within those hours. I would have simply booked elsewhere if I had known that the hours were an issue.
Morgan B.- Rating:
- 2.0
No trucks the size I needed were available so I was charged $100 extra for a huge truck I didn't need. Uhaul, here's a tip: when you're out of the truck sizes people want, offer them a larger truck at the same price when the scheduling is done on short notice. You weren't going to rent that truck that day to someone actually looking for one that size. Instead you've potentially lost a customer as next time I'm going to check other rental agencies.
James V.- Rating:
- 5.0
Everyone was helpful and I had an excellent experience
Tammy B.- Rating:
- 3.0
was there on a Sunday at approx. noon. There was a one hour wait to be serviced. Customer rep did not want to show me how equipment worked, asked for printed instructions...rep did not want to print. Equipment was faulty as it broke down immediately upon putting vehicle on auto trailer
Raymond C.- Rating:
- 1.0
The worker that help me out he started throwing things and I got there he was hitting the walls I'm pretty sure that he didn't like that I went to go rent a trailer from him & when we where putting the trailer he didn't even hook it on right the lights Weren't working trailer only had turn signals and stop
Roberto J.