Windshield and outside of truck was dirty. On a positive note pickup was easy. I would have preferred a full tank as opposed to 1/4
tony c
Iris Auto Service
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One-Way and In-Town® Rentals in Aguila, AZ 85320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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We reserved a cargo trailer at a location close to our home. We found out by text message 2 days in advance that they did not have the trailer we reserved. We called the original location and asked what happened and if we could get an extra day on the rental since we now have to drive 3 times farther to get the trailer. They told us we needed to call corporate and gave us the number. I was on the line a long time before I someone finally answered the phone. I asked for an extra day on my contract. She said she would call me back on the phone I called from because the battery was dead on my phone. No reply to that phone. I sent an email. The only reply was that they received and read my email. We drove to the new location to pick up the trailer. Our contract said to be there at 9:00 am. We arrived at 8:30. The place was closed. We waited until after 9:00 and called the number we were given for the pickup location. No answer and the message box was full. We tried calling 2 more times, same result. We finally got through to corporate and they tried calling the dealer and got the same result. Corporate did give us an extra day and $50 off and told us to wait another 20 minutes. The dealer finally showed up at 9:45. His internet was terrible and he had to do the paperwork on his phone. The trailer was fine and we made the trip just fine and had no trouble with the drop off location. We will probably not ever use Uhaul again.
vernon pNot sure how long this location will be in business.
Kelli ANone needed! Saul Sandoval made my Drop off experience very smooth & effortless. Thank you very much.
Joseph PNo one that worked with U Haul was there to hook us up to the tow dolly. The guy who rents an apartment from Saul Sandoval, who runs the place, didn't hook it up right and as we are driving away came out and stopped us to fix it. He had sent a picture of it to Saul and must have been told to correct it. We had to do our paperwork over the phone as the facility wasn't even open. We were over charged $209, instead of the $137 on our paperwork from Wickenburg. We tried many times from 8:00 am on, all day to get a time from Mr. Sandoval to pick it up. We drove the U Haul truck plus the tow vehicle from Congress, AZ to Aguila, AZ to specifically get the UHaul truck hooked up to the UHaul dolly. Grossly disappointed by the lack of service and price gouging. This person should not be doing business with UHaul.
David I