The worst location I’ve ever been to and I rent UHaul’s all the time. Extremely unprofessional and I will escalate as far as I can to be refunded for the inconvenience. Terribly sad that I have to jump through hoops for answers instead of things being handled by UHaul employees.
Keith W
AAP Services
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Agawam, MA 01001
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI made my U-Haul account after making the reservation, so I could not connect my reservation to my account. I also could not add my home phone to my account because of needing to send a text, which you cannot do with landlines. Location for pickup was closed and the pickup was done over the phone, which was not bad. However, a letter was left off of my email I did not receive the rental contract and when it was corrected all I received was the reservation. So, I did not have a contract to act as my vehicle registration.
david tTony was very helpful and explained everything to me. He even signed me out over the phone because the app wasn't working properly. I was very stressed while moving and Tony made it so easy. Also, during the move, the movers couldn't get my refrigerator up the stairs and into my apt so it sat outside for 2 days and got rained on. Tony asked me how the move went and I explained the refrigerator situation to him. He came over in a couple hours with a helper and some tools and got that refrigerator upstairs and in place. They were very professional, respectful and very careful doing so. They did not rush. They even had to take doors off the house to get the fridge in. They were both very chill and friendly. As soon as they got the fridge in place, I cried a sigh of relief. Even though we agreed on a price for the job, I paid them more. It was worth it. What a great couple of guys. I would call him again if I ever needed a truck or some handyman work. Thank you Tony and Helper.
Linda BGreat service. Friendly and explained everything. Super location. Only tiny thing is I couldn't get the internet to work on my phone there so I couldn't complete the checkout process. But the.key drop off box wad clearly marked. The best service I have ever received from any Uhaul experience and I have had several. Tony was awesome!!
Jean CTony was great! It was my first time using a U-Haul so I was a little intimidated, but Tony answered all my questions and was a big help. Also, the app was really user friendly too. Thanks Tony, I’ll definitely be coming here if I need another U-haul service.
Aaron S