My locker is now empty please remove my credit card from your records
BERTRAND B | Overall ExperienceSelf Storage Units in Truro, NS, B6L5G9
U-Haul Moving & Storage en Bible Hill
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U-Haul Moving & Storage of Truro
22-24 Court St, Truro, NS B2N3H7 View Available Units1.1 miles from this location -
U-Haul Moving & Storage of Bedford West
156 Bluewater Rd, Bedford, NS B4B1G9 View Available Units50.2 miles from this location -
U-Haul Moving & Storage of Dartmouth
460 Windmill Rd, Dartmouth, NS B3A1J7 View Available Units50.4 miles from this location -
Royal Rentals
1467 Hammonds Plains Rd, Hammonds Plains, NS B4B1P6 View Available Units
(U-Haul Neighborhood Dealer)50.5 miles from this location
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I had a small locker because I didnt have a lot of things to go into storage. I was worried every day that someone would break in because the door getting into the area I was in was not locked. There was a security camera outside but that doesnt stop someone from walking in. Overall I had a good experience with U-Haul
Linda D | Overall ExperienceI rented a 10x10 unit...the door bottom was rusted and leaked water when it rained.....the light in the unit only worked for a month...yes....I changed the bulb..still didn't work.....the location was in a windy area so when ever I opened the door ...it blew shut ..unless it was a perfect day...no latch to keep it open.....in the last 2 months of the facility expansion....the security fence has been removed allowing easy access from the hyway so no security exists......which was the main reason to rent in a secure facility......im sure you will rectify this situation at some point....I dont see value for my money to justify the cost of security for my work tools at your facility....i have relocated to another facility that ifeel more comfortable at.......cheers.....Paul Burke...
Paul B | Overall ExperienceReplace wipers on van they are done.
RAYMOND P | First ImpressionsI have a claim in as the units leaked and furniture was destroyed
Troy O | Overall ExperienceVery happy.
EDWIN R | First ImpressionsStaff were hard to reach and when speaking with them regarding closing/moving out, they were not helpful and didn’t seem to know their own procedures. I asked for confirmation of my moving out to prevent additional charges and no one would email me, we then did receive an additional charge and late fee notification that took myself and my husband 3 times again to call and correct.
True P | Overall ExperienceI rented a space on Dec 1, 2024 being led to believe the price was $69.95 monthly. Then it showed up as 99.95. Parth was unapologetic and made excuses but he offered me a different space for $89.95 on Dec 9. I moved my items to the new space. On Jan25, 2025 I couldn’t access my space. After calling the office the attendant said it was rented to someone else and didn’t seem to care about my stuff. I had Parth’s number from the previous discussion about pricing so I called him. Parth wasn’t willing to do anything. Azroo fixed everything and is amazing. Parth is useless.
peter h | First ImpressionsOut door access so many questions not applicable. No lighting IN the unit which would have been nice. Did not go to office for office hours after first month so can not comment on that
Stephanie M | Overall ExperienceNo issues
ROBERT J | Overall ExperienceThe fence securing the facility has disappeared on one side so the lockers are no longer only accessible through a secure gate.
Tara P | Overall ExperienceAndrew was very helpful and knowledgeable, awesome customer service! Thanks so much
CARRIE A | First ImpressionsVery helpful and friendly staff. Thankyou
Raechelle L | Overall ExperienceOur unit was robbed. Staff helped as much as possible and were shocked. An indoor unit at $165/month should be safe. Very upsetting!
Lisa B | Overall ExperienceThe storage unit was not well lit. The times that I could access the unit were limited by the lack of lighting. Very pleased with all other aspects of my rental experience.
Lynn W | Overall ExperienceContacting anyone and communication is a problem but only a small one. The location has a phone number on the large billboard sign, that leads to an answering service that says the number is no longer monitored. The reservation email had a phone number that just rings and rings to no end. The security gate had a cell number asking to text it, where I finally reached someone after a 30 min wait. Eventually, I googled it and got the office location in Truro where I was able to book the unit. My earlier reservation couldn’t be found so we started a new one. Everything was smooth after that.
Bryan B | First ImpressionsYour service was amazing
Nadine N | Overall ExperienceThere was some dampness from the moisture in the concrete floor that allowed for mold to damage a few things. Otherwise it was great.
Christie K | Overall Experience