Cameras not always working, pin code required but main gate left unlocked on multiple occasions so anyone can enter, most of the outside lighting does not work. Our unit was broken into twice, after the 2nd time, the manager accused us of doing it! They claim that the facility is checked and walked around multiple times a day, we found this not to be true, days claimed as a walk thru there was no one there alll day. We moved out on a Saturday leaving the unit door up and no one contacted us until the following Monday evening to ask if we had moved out, so no way the facility was walked thru yet again. Extremely poor service and security. We would not recommend this facility to our worst enemy!!!!
Kenneth N | Overall ExperienceCourtesy Mini Storage
10340 Wall Triana Hwy, Toney, AL 35773Comentarios de clientes
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 8' x 10'Miscellaneous Storage
Size Guide- Rate:
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$20.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
- Rate:
- $20.00 Per Month
-
![Example storage unit layout]()
Medium
5' x 12' x 10'1-2 Bedroom Home
Size Guide- Rate:
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$25.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
*1St Full Month Free, With Three Months Lease Agreement And Three Month Pre-Payment
- Rate:
- $25.00 Per Month
-
![Example storage unit layout]()
Medium
5' x 15' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$30.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
*1St Full Month Free, With Three Months Lease Agreement And Three Month Pre-Payment
- Rate:
- $30.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 12' x 10'2-3 Bedroom Home
Size Guide- Rate:
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$55.00
Per Month
- Drive Up
- 1st Floor
- Outside Level
- Drivethrough
- No Climate
- Rollup
*1St Full Month Free, With Three Months Lease Agreement And Three Month Pre-Payment
- Rate:
- $55.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Cameras not always working, pin code required but main gate left unlocked on multiple occasions so anyone can enter, most of the outside lighting does not work. Our unit was broken into twice, after the 2nd time, the manager accused us of doing it! They claim that the facility is checked and walked around multiple times a day, we found this not to be true, days claimed as a walk thru there was no one there alll day. We moved out on a Saturday leaving the unit door up and no one contacted us until the following Monday evening to ask if we had moved out, so no way the facility was walked thru yet again. Extremely poor service and security. We would not recommend this facility to our worst enemy!!!!
Kenneth N | Overall ExperienceOur code didn’t work several times but we called and it was taking care of . We would definitely use again if we needed.
MICHAEL H | Overall ExperienceNo complaints, ~16+ years, it was time to clean out no longer needed items. Appreciate your security. Inflation is painful, but has it's good points. Thanks
William " | Overall ExperienceI rented a unit an had my stuff in storage about 3 weeks an when I went back to get some of my stuff they were roaches an I definitely didn't have roaches when I put my stuff in storage I bomb the unit with my stuff in it 3 times an still when removing my stuff the love seat had more roaches crawling out of it so I bomb all my stuff again in the U-Haul before bringing it in to new place an now having to was an clean every all over again so no I will not recommend this storage facility an just so you know we didn't have any food or anything that would attract roaches I have moved like this before an never had roaches issues!!! I have Multiple schloris an having to rewash an cleaning everything ist easy for me obviously someone's unit close to the one I had had roaches an I even asked about pest control an was told y'all had pest control but obviously there is a problem an I hope y'all take care of it an I will be honest with anyone I know an tell them my experience with your storage place.!!!! I just paid a second months storage fee I was going to keep the storage unit for a while so I didn't have to bring everything to new place an had more stuff at my parents I was going to get out of their way but unfortunately due to the roach issue I had to remove my stuff so y'all got payment for a extra 3 weeks for nothing due to roaches so I will make sure I spread the word about the roach issue y'all have have a wonderful day.
Tonya F | Overall ExperienceThanks
Karen N | Overall ExperienceMy satisfaction with Courtesy Mini Storage started with Sam, the owner, nearly 3 years ago. He won't remember that we spoke on the phone while my wife and I still lived in Kansas City MO. He offered to go to Costco to pick up something that I would need. I can't remember what it was but it was not just a little item. We had never met but his customer service was AMAZING. I can't remember the young lady's name who worked at the office when we opened our account, but she was very friendly and helpful. Our granddaughter subsequently moved to Harvest and used the rental. We met Farah, Sam's wife, after the receptionist left. Farah was also very service oriented, helpful, and socially graceful. We had been storing our granddaughter's things so we closed out the rental when she moved out of state. Bonnie was working there now when we closed out our account and she continued the tradition of being incredibly friendly and helpful. I recommend Courtesy Mini Storage without reservations for storage or for U-Haul rentals. I do not have a single negative comment to make. Rick
Rick H | Overall ExperienceWe used this storage facility for at least seven prior to moving to another area. We never and any problems and were pleased with the facility and management.
Andrew H | Overall ExperienceThe facility looks secure, in truth it is not. Security cameras don't work, the management is not in a hurry to repair or replace them. The fence is old and covered with vines and weeds with on clear cut zone along the perimeter. People (thief's) are getting into the facility somehow and breaking into / damaging vehicles, lighting is minimal. I would recommend many of the newer storage facility's. The facility has no responsibility to safeguard customers goods, you are on your own.
Mark V | Overall ExperienceThank you for your friendly service
DEBBRA W | Overall Experiencethank you for your service during the last year . My storage unit was broken into and my loss was minimal and the staff was helpful with trying to satisfy me . I have completed my move to AL now.
David B | Overall ExperienceI was never able to use the facility. My needs and circumstances changed and I had to cancel my reservation.
Privacy R | First ImpressionsThe staff was very proffessional and the storage unit was waiting on me when i arrived with the truck.
MICHAEL G | First Impressions