The security measures were appreciated after Uhaul tookover the facility from Stronghold Storage, however, that didn't keep my unit from being broken into by another occupant. I had over a thousand dollars worth of tools stolen from my facility because someone had broken through the drywall ceiling. Uhaul did cover my insurance claim to the maximum, but it was disappointing that repairs to the ceiling couldn't be made while I occupied the unit. When I finally moved out of the unit, there was more drywall that had either fallen or the thieves had broken back in. Dry wall and dust were all over my belongings. I would recommend a different form of ceiling be put in the units other than drywall that easily be broken into.
JANE S | Overall ExperienceSelf Storage Units in Richmond, IN, 47374
U-Haul Storage of East Richmond
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
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$34.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $34.95 Per Month
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![Example storage unit layout]()
Small | 5' x 7.5' x 8'
Miscellaneous Storage
Size Guide- Rate:
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$49.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $49.95 Per Month
-
![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$69.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $69.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$89.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $89.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium | 10' x 12.5' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$119.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $119.95 Per Month
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![Example storage unit layout]()
Medium | 10' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$134.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $134.95 Per Month
-
![Example storage unit layout]()
Large | 10' x 17.5' x 8'
2-3 Bedroom Home
Size Guide- Rate:
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$159.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $159.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Large | 10' x 20' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
-
$179.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $179.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage at National Rd
5900 National Rd E, Richmond, IN 47374 View Available Units0.3 miles from this location -
U-Haul Moving & Storage of Richmond
3150 National Rd W, Richmond, IN 47374 View Available Units6.4 miles from this location -
Oxford Storage Solutions
801 South Beech St, Oxford, OH 45056 View Available Units23.5 miles from this location -
US 27 Storage solutions
3661 N Us Highway 27, Winchester, IN 47394 View Available Units24.7 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
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Great customer service great safe storage facilities! Will choose uhaul again if I ever need another storage unit!
Desire S | Overall ExperienceGreat experience
dorlan c | First ImpressionsThe cost for the storage unit consistently increased over time, otherwise this would be a 5 star review.
WHITNEY M | Overall ExperienceI
Eric H | Overall ExperienceReally liked that I could reserve and do all the paperwork online and move in too the storage unit all online and that a lock was provided. And not a cheep lock. A good lock. Like that it's also code locked gates. And a dead end road. Never had issues with my unit getting wet when it rained for days. Nice too have a light inside your unit. Would be nice if you could access your until anytime. Thanks uhaul. Will use your storage again if needed.
Akili R | Overall ExperienceVery disappointing facility. First, I had to travel to the far west side of town and the unit is on the far east side of town. Then, I had to get out of my truck to use the key card for the gate! The driving space is way too tight. The unit is pressed wood with gaps instead of block, so any potential critters can come in from another unit. The entry has three elevation changes making it impossible to use any standard moving devices smaller than a large-wheel hand truck. The single light is hanging from the electrical box, making it a potential safety hazard. - And then, you have to get out again to leave! The last company I used with the same sized unit had block walls, grading, and in-your-car key swipe for $69 mo. While your customer service is good, your facility is junk! ABSOLUTELY not worth $134 mo. I'm surprised you even ask folks to comment...
curtis s | First ImpressionsThe area facility is not big enough to fit rhere own 26ft truck in I barely scraped by to get out of it and there are doors on the other side of my unit and I need an item and was told I cannot open those doors.
MARC H | Online Move InStaff left early and was not there, we were given the wrong unit #, although access hours were convenient, actual ACCESS was not, our original storage reservation was not transferred over with our original truck rental reservation to the new date, and general manager had to be emailed, so assistance was lacking. This was NOT a good experience, at all! And although most times phone staff was friendly, they were only slightly helpful with the office closing before hours.
Patrick H | First Impressions