Alisa and Vanessa are always, friendly patient and helpful.
Michael A. | Overall ExperienceSelf Storage Units in Lakeland, FL, 33810
U-Haul Moving & Storage Of Lakeland
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Nice friendly staff
Samuel O. | First ImpressionsA little hot
JAVON M. | First ImpressionsStaff are knowledgeable and friendly.
LAWRENCE M. | Overall ExperienceThe woman who rented me my truck and storage unit was extremely friendly and professional, how ever the man who was to show me where my unit was has no idea what was happening and seemed very confused and walked away without any information very disappointed
Anthony M. | First ImpressionsUnable to follow simple instructions and unwilling to compensate customers for their time when their employees make serious mistakes. This location closed out my storage unit WITHOUT my permission. I spent over an hour waiting in the office to resolve this issue only to be yelled at by their employees when I rightfully argued my time needed to be compensated. Their security is abysmal as well. I have frequently been at this location while drug addicts are passed out on the floor INSIDE the building. Their little security phones they have are useless because no one answers them when you click the button. I was going to rent a truck from you in October. Would have been a $2300 dollar rental, you've LOST that business now. I'll spend more money renting a Penske truck just to not give you any more business
Aaron F. | First ImpressionsUnable to follow simple instructions and unwilling to compensate customers for their time when their employees make serious mistakes. This location closed out my storage unit WITHOUT my permission. I spent over an hour waiting in the office to resolve this issue only to be yelled at by their employees when I rightfully argued my time needed to be compensated. Their security is abysmal as well. I have frequently been at this location while drug addicts are passed out on the floor INSIDE the building. The little security phones they have are useless because no one answers them when you click the button. Never AGAIN.
Aaron F. | Overall ExperienceJulissa helped make everything right. Her staff are also very patient, understanding and compassionate.
Joshua T. | First ImpressionsI don't appreciate being charged for a whole month. Bill paid on 4th moved out on 12th (yall closed it out on 14th). I should've got some sort of money back. And I left it cleaned.
PATRICIA J. | Overall ExperienceJust keep the people happy
Randy S. | First ImpressionsALL EMPLOYEES VERY POLITE, FRIENDLY AND SUPER HELPFUL.
Andrea D. | First Impressions