Guntersville Self Storage
22294 US Hwy 431, Guntersville, AL 35976(Debit / CC only No cash on rentals or returns)
Comentarios de clientes
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Depósitos de almacenamiento
-
Small
5 ft x 10 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
-
$30.00
Por mes
- Acceso en vehículo
- Nivel exterior
- Sin control de temperatura
- Puerta enrollable
- Tarifa:
- $30.00 por mes
-
Medium
10 ft x 10 ft x 8 ftCasa de 2 o 3 dormitorios
Guía de tamaños- Tarifa:
-
$65.00
Por mes
- Acceso en vehículo
- Nivel exterior
- Sin control de temperatura
- Puerta enrollable
- Tarifa:
- $65.00 por mes
Comentarios de clientes de almacenamiento
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- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe management of this facility is amazing and a pleasure to work with. She was always very attentive and in great spirits. I will continue using this facility for everything i can even though we relocated.
JOSEPH P | Experiencia generalWater got inside storeroom caused items to rust. Also had spiders and webs on them. Called the guy told him I was moving out and to not charge my account anymore. He told me that he took care of that. We will see!
Dale W | Experiencia generalThe staff here are not friendly at all and talk over you when you are trying to talk to them and get mad and yell when you continue to try and finish what you are saying. I have never had such poor customer service in my life. Do NOT book online. We rented a space there by accident , never moved in or anything. We called to try and get a refund so we could get a unit at the right place. The lady would not refund us but told us to call someone else. The number she gave us was for a man who said he had nothing to do with units for U-Haul. We called the 1800 number and they talked to her and she then changed her tune and told us she would refund us. We paid $36 and she only refunded $6 stating the $30 was administration fees that were none refundable.. which is a joke because all she did was literally pick up a phone and talk to us. 10/10 do not recommend. Since this incident I’ve heard this place is well known for poor customer service. But if you enjoy being talked over, not listened to, yelled at and not receiving a refund then book away. One receipt I got a copy of had the name Farrah as the employee. The lady that screamed and only refunded $6 dollars sent an receipt and the name on it was Stacye R. Go to the U-Haul storage unit beside Lowe’s. Amazing customer service and they apologized multiple times for the treatment we received from Guntersville Self Storage.
Holly R | Experiencia generalStaff was very helpful and accommodating. She was clear about my available options and a pleasure to engage in conversation with. Very down to earth person. I had rented an outdoor space to park a car for a few weeks and there was plenty of well lit secured area to do so.
Mark F | Experiencia generalKaren, the facility overseer was amazing to work with and She was very helpful and Understanding, and is so knowledgeable when it comes to, Due to her being so amazing At her Job, I Kept the storage unit for an Extra 3 months because I knew the facility would keep my belongings safe.
Devin P | Experiencia generalI most definitely loved my storage experience with Guntersville Self Storage! If I ever have to rent another unit, I’ll go there! I love the relationship that I created with the office manager! I will recommend them to anyone, especially with their great prices and security.
Harley S | Experiencia generalKaren was extremely helpful and wonderful to deal with.
Jane S | Experiencia generalGood job
Craig G | Experiencia generalThese are really great people usually your just a number in the computer but not with these guys the treat you like your family I would recommend them to anyone that needs a a storage unit
JOHN R | Experiencia general