Guntersville Self Storage

176 comentarios

22294 US Hwy 431, Guntersville, AL 35976
(Debit / CC only No cash on rentals or returns)

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed

Horario de acceso al almacenamiento

  • Mon-Sun: 24 hours

Features Available at this Facility:

  • Unidades de almacenamiento interior
  • Seguro de bajo costo disponible
  • Vigilancia por video
  • Uncovered boat / RV storage
  • Control de temperatura
  • Puerta de acceso electrónica
  • Acceso las 24 horas
  • Pagos en línea
  • Covered boat / RV storage

Ver todas las características

Servicios en esta ubicación:

Horario de oficina

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed

Horario de acceso al almacenamiento

  • Mon-Sun: 24 hours
Location details
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Comentarios de clientes

Clasificación:
1.0

The staff here are not friendly at all and talk over you when you are trying to talk to them and get mad and yell when you continue to try and finish what you are saying. I have never had such poor customer service in my life. Do NOT book online. We rented a space there by accident , never moved in or anything. We called to try and get a refund so we could get a unit at the right place. The lady would not refund us but told us to call someone else. The number she gave us was for a man who said he had nothing to do with units for U-Haul. We called the 1800 number and they talked to her and she then changed her tune and told us she would refund us. We paid $36 and she only refunded $6 stating the $30 was administration fees that were none refundable.. which is a joke because all she did was literally pick up a phone and talk to us. 10/10 do not recommend. Since this incident I’ve heard this place is well known for poor customer service. But if you enjoy being talked over, not listened to, yelled at and not receiving a refund then book away. One receipt I got a copy of had the name Farrah as the employee. The lady that screamed and only refunded $6 dollars sent an receipt and the name on it was Stacye R. Go to the U-Haul storage unit beside Lowe’s. Amazing customer service and they apologized multiple times for the treatment we received from Guntersville Self Storage.

Holly R  |  Overall Experience 

Available Units (All Sizes are Approximate)

Indoor Storage

Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.

Small | 50 sq ft

Medium | 51-150 sq ft

  • Example storage unit layout

    Medium
    10' x 10' x 8'

    2-3 Bedroom Home
    Size Guide

    Rate:
    $55.00
    Per Month
    • Interior
    • Climate
    • Rollup

    Rate:
    $55.00 Per Month

    $55.00

Drive Up Storage

Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.

Small | 50 sq ft

  • Example storage unit layout

    Small
    5' x 5' x 8'

    Miscellaneous Storage
    Size Guide

    Rate:
    $30.00
    Per Month
    • Drive Up
    • Outside Level
    • No Climate
    • Rollup

    Rate:
    $30.00 Per Month

    $30.00

  • Example storage unit layout

    Small
    5' x 10' x 8'

    1-2 Bedroom Home
    Size Guide

    Rate:
    $30.00
    Per Month
    • Drive Up
    • Outside Level
    • No Climate
    • Rollup

    Rate:
    $30.00 Per Month

    $30.00

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