My roof caved in on my unit, so i had to file a claim. They had dead rats and things like this in my unit decaying. My mattress was covered in rat urine & there was rat droppings throughout my unit. The money they gave me didn't cover half of the things in my unit.
GABRIELLE S | Overall ExperienceCrown Storage Gonzales
14125 Hwy 44, Gonzales, LA 70737Comentarios de clientes
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Storage Customer Reviews
- 4.5 Average Customer Rating
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My roof caved in on my unit, so i had to file a claim. They had dead rats and things like this in my unit decaying. My mattress was covered in rat urine & there was rat droppings throughout my unit. The money they gave me didn't cover half of the things in my unit.
GABRIELLE S | Overall ExperienceAlways a pleasant visit to my unit and the bonus of having U-Haul equipment available also makes this a first choice in my storage needs. Crown storage is King!
Felix K | Overall ExperienceEverything about the entire rental process was a breeze miss Rachel very helpful very informative very patient because the size unit I initially thought I needed was actually too small so patiently told me which ones she had me through the entire process and made everything Easy I can’t thank you enough.
Tony T | Overall ExperienceCrown Storage was good people to do business with. Had no issues while we were there and do recommend it to everyone.
JIMMIE D | Overall ExperienceHorrible service a lot of unexpected fees added with no explanations. I wouldn't do business with these people ever again for anything their name is attached to. Do yourself a favor and run away from this place it's definitely not worth your time and money.
Fred W | Overall ExperienceTop rated customer service
Max W | Overall ExperienceThe Sunday pick up process was difficult to complete. It took us 45 minutes to secure and drive our uhaul truck and the rented appliance dolly was not available in the truck cargo. However after the management was able to locate the dolly for us. Staff was courteous.
Larry P | Overall ExperienceVery happy to have my belongings in this storage unit, everything was clean and protected.
Mary J | Overall ExperienceEverything went great, thank you.
Sandra R | ReservationThe only reason I’m actually putting below average is because i didn’t pay off the unit so I knew it was going to auction. The problem is they took everything out that was good and easy fast money and then took pictures and put it on the auction site! For one you aren’t supposed to take out of a unit period it goes to auction and it was dug through before it ever went to auction.
Destiny T | Overall ExperienceOverall - 5 stars I do have to say, i hit a few snags with getting responses a couple times. But they made up for it as quickly as they could. And were super nice and professional about it!! So i don't want those couple of instances to reflect my overall experience. Just maybe something they could work on (I hate to say that lol but its true) The units were clean and in a safe environment. No bugs. Never got any water. The gate was always secure. The property was well maintained. And the price was right! I will recommend!
Raegan H | Overall Experience