Computer crashed, couldn’t find my storage unit reservation after the crash. Asked for an easy access to my unit and got almost the farthest one. But renting the truck was excellent!!!!
SHEILA G. | First ImpressionsSelf Storage Units in Fort Worth, TX, 76133
U-Haul Moving & Storage of S Fort Worth - Altamesa
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Available Units (All Sizes are Approximate)
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Storage Depot Altamesa
3351 Altamesa Blvd, Fort Worth, TX 76133 View Available Units
(U-Haul Neighborhood Dealer)0.1 miles from this location -
U-Haul Moving & Storage of S Fort Worth - Altamesa
3019 Altamesa Blvd, Fort Worth, TX 76133 View Available Units0.2 miles from this location -
U-Haul Moving & Storage at Hulen
7225 S Hulen St, Fort Worth, TX 76133 View Available Units1.8 miles from this location -
U-Haul Moving & Storage at I-35 & Berry St
2936 S Freeway, Fort Worth, TX 76104 View Available Units4.8 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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No lights inside the facility and it leaked inside the units when it rained the same night we moved our things in. There were no staff on site. Most of the units looked like they had either already been broken into or about to be because the doors were all barely locked and almost falling off the hinges.
Breyan P. | Overall ExperienceCalled and walked in to facility to inform someone that the light in front of my unit was out. I could not see into my unit as it was so dark without the light available. It was out for 3 weeks. I moved out so it could still not be replaced. I waited in line for over 10 minutes , without it moving, to let someone know I was moving out. I called repeatedly to have no one answer or be hung up on. I did receive a call from Marilyn about making a payment at which I informed her that I had moved out the previous rainy Sunday. She took care of my billing for which I was thankful. I would and will rent from this facility again, but only if there is a downstairs space available. Upstairs across the street is a bit scary for me. I expected Freddie Kruger to walk down the aisle as there was no one anywhere near and the narrow aisles left no room to flee. I don’t know if there are cameras in these facilities, but there should be. Someone could get hurt moving their possessions, or be attacked or threatened and would anyone at the office be any wiser?
Crystal P. | Overall ExperienceThank you so much for the kind words and kind thoughts you gave your all.
WILLIE B. | Overall ExperienceNone
roman t. | Overall ExperienceThe storage room had some rust in one corner.
Frederick L. | Overall ExperienceThe staff is not very understanding at all. I had a stroke and got behind on my payment they told my belongs
Noah K. | Overall ExperienceThey were so helpful and accommodating!
Kathryn J. | First ImpressionsI have noticed that numerous UHaul staff were unaware of the Uhaul specials, in particularly the one month free warehouse with purchase of minimum one-way truck rental. This resulted in two refunds due to me of a total of over $200. I have no paper receipt or even an email from Uhaul regarding these transactions. The computer &.phone system have been down at the Fort Worth Altamesa location due to no fault of the owner, Richard who is the nicest, smartest, fairest & kindest Uhaul representative with whom I have ever dealt, actually the best representative & owner of any moving truck tental & storage business that I have ever dealt with in my life. He is a super hero, IMHO! 7 stars out of 5 stars!🙏💗😁🤗
MARGARET R. | First ImpressionsI have items missing that I’m absolutely certain I stored and also the management here is terrible and unprofessional and also rude I told them days before that I was moving and when I was making my payment instead they took it amongst themselves to flag my storage for non payment when I paid the same day I was moving out it was also brought to my attention by customer service that they should’ve never put a non payment sticker on my storage due to it only being 7 days late on the payment so SARAH tried to get smart with me when I came in the office talking about damage to a lock she never came to remove because she was so called in AA or what have you avoiding uhaul moving forward
GABRIEL C. | Overall ExperienceThank you for your service
freda j. | Overall ExperienceI would like to thank Marilyn for her help and support during my despair. She was very empathetic.
Janice B. | Overall ExperienceGatorade, AC fan!!! It was rough with this weather, but everything was superb!!!
Jimmili R. | First Impressions