The officee staff were friendly, and tried to be helpful. That is the ONLY good thing we have to say about this facility!! There was NO light, and there were no evening hours, both of which made working in the storage unit very difficult. There was not even a restroom available for custoners to use! When we returned to the unit after being on a mission trip for 3 years, we found: ceilings collapsing from rain damage; WATER DAMAGE to furniture and MOLD in furniture, making it unusable; boxes of goods destroyed by water damage; RAT TURDS covering everything; holes chewed into boxes and items destroyed by rats. We paid over $100/month for 3 years, and this was what we found!!! We have used storage units in 3 other states, and have always experienced responsible proprietors, but Republica Self Storage is beyond awful!!!!!
MICHAEL S. | Overall ExperienceRepublica Self Storage
1750 Durkee Rd, Cleveland, TN 37323Comentarios de clientes
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The officee staff were friendly, and tried to be helpful. That is the ONLY good thing we have to say about this facility!! There was NO light, and there were no evening hours, both of which made working in the storage unit very difficult. There was not even a restroom available for custoners to use! When we returned to the unit after being on a mission trip for 3 years, we found: ceilings collapsing from rain damage; WATER DAMAGE to furniture and MOLD in furniture, making it unusable; boxes of goods destroyed by water damage; RAT TURDS covering everything; holes chewed into boxes and items destroyed by rats. We paid over $100/month for 3 years, and this was what we found!!! We have used storage units in 3 other states, and have always experienced responsible proprietors, but Republica Self Storage is beyond awful!!!!!
MICHAEL S. | Overall ExperienceThe ceiling fell through from access rain and ruined much of my things, the place was infested with nice, it stunk really bad because of that and the mice destroyed a bunch of documents and boxes of styrofoam cups to make nests. That is why I left. I left a couple years ago, so this is a bit late
JACK T. | Overall ExperienceDidn't get to utilize the storage space but they seemed very on top of things and it was a very affordable and convenient option. Thank you! Dana Elkins
dana e. | ReservationThanks for quick response, polite and helpful representative at this location. The same day we were approved for a rental house and just don't need the storage unit. Thanks again and happy holidays.
Tamara R. | Reservationthe storage shed we purchased was delivered early so I will not need the unit I reserved sorry for the inconveinace
DENNIS H. | First Impressionseverything was clear and smooth, employees were nice. thanks!
Privacy R. | First ImpressionsWe actually ended-up not needing the storage. The facility cancelled the reservation quickly and professionally.
Privacy R. | First ImpressionsThe people were nice and helpful.
Privacy R. | First ImpressionsThe lady working here was very nice. The buildings are clean and good sized
Privacy R. | First ImpressionsLady working the desk was really nice and very kind. Great Customer Service!
Privacy R. | First ImpressionsI did not get the storage room. However, I spoke with them on the phone. They were courteous, polite, and helpful. Would recommend them to anyone.
Privacy R. | First ImpressionsBarely a storage unit - is NOT climate controlled - run down, smells and is in overall very poor condition. I only stayed because we were already there with movers. I will be moving my stuff
Privacy R. | First ImpressionsYoung lady was very helpful thru the whole process.
Privacy R. | First Impressions