I scheduled an appointment moving date 5/21 for a 10 x 20 parking spot. Unfortunately your website has false advertisement. You should remove that because it says you are allowed to park RV and much more including trucks which I was not allowed in a 10 x 20 spot, clearly been a customer for a little over two years with a storage unit here unfortunately I did not like how I was treated.
Brandy G | ReservationBudget Store & Lock
1700 S 4th St, Allentown, PA 18103(Near Kmart S 4th St Behind Mountainville ShopCntr)
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- 3.5 Average Customer Rating
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I scheduled an appointment moving date 5/21 for a 10 x 20 parking spot. Unfortunately your website has false advertisement. You should remove that because it says you are allowed to park RV and much more including trucks which I was not allowed in a 10 x 20 spot, clearly been a customer for a little over two years with a storage unit here unfortunately I did not like how I was treated.
Brandy G | ReservationService was Great. Greeted and welcomed! Paperwork was smooth and All questions were answered! No pressure at all to Rent a storage , was given an opportunity to check out b4 moving forward. We were greeted with a smile 😊
STEVEN N | ReservationEven though there was a miscommunication when I was moving out It was great service when I was leaving my belongings in the storage
Bary S | Overall ExperienceVery nice staff my things were secure I had the smallest locker I think the price was a bit high but these days what isn’t
Christine R | Overall ExperienceI rented a unit in this facility South 4 street I wouldn’t recommend this facility to nobody honestly might as well sale your stuff or go somewhere else, I had to throw away my mattress set, there was a leakage comin in from the roof wet my entire mattress causing brown ugly stains also there was rat poop all over my stuff even my boxes were taped and rats got in it, the lady at the front desk was rude very unprofessional, There were dirt bikes riding all around the gated facility just went in there and they weren’t supposed to be there and the lady didn’t even call the cops. Don’t come here or your stuff will rot or get mice very bad experience for me
Joel V | Overall ExperienceThe Office staff was changing all the time and very unprofessional. They always were verbal or ready to fight someone not realizing we pay their salary. The Corporate Office on the other hand was wonderful to deal with.
TERA O | Overall ExperienceThe new manager that is there has great customer service and really cares about her customers.
BRIAN G | Overall ExperienceSueAnn was a pleasure to work with and was always helpful and responsive. I was very happy with my time using my storage unit at Budget Store & Lock.
Lindsay F | Overall ExperienceGood time
DAVID B | Overall ExperienceVery quick and easy process from arrival to moving in my stuff
Privacy R | First Impressionsbigger than expected like to see all the cameras they have
Privacy R | First ImpressionsI had to cancel because my move in date changed.
Privacy R | First ImpressionsThe lady behind the counter was very polite and friendly. She explained everything in detail and worked with us very good.
Privacy R | First ImpressionsThe associate was nasty and rude. He said he was not able to give me the month free. Your customer service gave me a confirmation code that did not help at all. I did not get a free month
Privacy R | First ImpressionsLisa was very accommodating in helping me decide what type of storage bin to select.
Privacy R | First ImpressionsThe custumer representative Mrs. Love was very nice, at the end we need more space, she works great with us, looking the right options. We leave very satisfied.
Privacy R | First ImpressionsThey didn`t have my reservation thought uhuaul on file but they were very accommodating in the situation.
Privacy R | First ImpressionsThe staff was extremely helpful, and we appreciated the time they took to help us out especially with getting our trucks into the storage area.
Privacy R | First ImpressionsPaper work till a bit longer than I hoped, but all in all everything was fine.
Privacy R | First ImpressionsI am furious that they would not take my free first month`s rental coupon with rental of truck. Not to mention there was an unexpected fee of $22.00 that was not disclosed on the website.
Privacy R | First Impressionsit was good i was able to go do everything quickly thank u
Privacy R | First Impressions