Trailer pickup was a shit show to say the least. Area uhaul couldn’t guarantee the trailer would be ready in time, I got confirmation of the pickup and when I arrived the trailer had clearly been there for 5 days (historical blizzard came through) so I knew it had been sitting. Guy said he hadn’t checked the trailer in yet which was obvious because the trailer was snowed in, guy didn’t hook the trailer up for us. Only checked the lights after we pulled it out of the snow pile it was sitting in. Didn’t offer to do anything about all the snow sitting on the trailer so I had to waste time clearing off 8” of ice/snow pack before I could load the car up for the move.
Matthew L
Radiant Storage NWI 21 LP
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Norwich, CT 06360
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulEverything went great and the customer service line its amazing.
Charlie FThe guy was nice but computer down and couldn’t give us a trailer,then said the could and uhaul did a check out over phone that took forever, whole check out was a3 hour process between two trips there . Dirt Road bumpy with potholes so thought that why trailer was bumpy, didn’t realize till after it was loaded and my helpers gone that it was only able to ride15mph
JAMES NExcellent customer service
ERIC SI had difficulty uploading a picture of my license via my phone as for some reason the pictures were getting blocked by the security settings on my work phone. The person at Radiant Storage was excellent on working through the issue on his phone. It would seem to make sense to have a small scanner at the desk, as I have run into this issue before at UHaul.
WILLIAM M