Poor customer service. The person said the vehicle was not available and wouldn’t help me. I had to call U Haul who then had to call the location to tell them the truck had not been properly checked in from the previous rental. It was only then that the person helped me. This wasted 45 minutes of my time and I was on a time crunch. Unacceptable.
Joshua A
Mollys Gourmet Market & Deli
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Martinez, CA 94553
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe van had a low tire warning light that wasn’t reset so worried we’d get a flat the entire rental time. U-Haul also should not claim its a 19.95 rental when it turned out to be over $70 for an in town rental used less than 2 hours
Rachel CWhy a cleaning fee..?
Nicolas JThe actual mileage and gas were off from the contract by hundreds of miles. The person at the location would not or could not help. Emails and calls to Customer Service did not help either. Now U-Haul has held me responsible for someone else’s possibly illegal activities. Do not rent from this location..
SEAN HThe car check engine light was on. Was filthy with no windshield fluid. Car smelt of urine. Def my last time using U-Haul. I feel as if my charge should be discounted. Never have I had a more filthy car from uhaul
Scott P