Location was not ideal for a customer to leave their vehicle and feel safe about it while renting a UHaul truck. Owner was non-existent and only reachable via Ring button where he calls you back. Owner was not available when returned the vehicle the NEXT day (on a two-day rental); however, did "note" that I returned the vehicle on day 2, FIVE minutes before it was due for return; thus, not obligating a return of the second day of rental. Owner was also unavailable upon return to verify return nor did he answer a call stating such. Owner and company failed to accurately resolve matter prior to closing out ticket, charging more than should have been charged and continues to fail to resolve the matter, saying it's closed and will stay as such. I do NOT recommend this location for ANYONE seeking a rental.
Brian W
Childrens Village Academy Technology Center
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Kinston, NC 28501
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulWhen we agree on one price don't up the price almost $100 when we bring the truck back
Letiche MI don't like the way you do things. I would like to know what the extra money you took was for. Things could have been done better. If you see me again it's because you're the only one with trucks.
ANTHONY Cnothing great service
TERESA GWe were very unhappy about our rental pickup location being moved to this spot. We originally picked a Greenville location but it was changed to the Kinston location. This was in a very unsafe neighborhood and no one was there when we arrived. We called the number listed and no one answered the phone. We ended up calling the main uhaul number. This was a terrible terrible location. It was basically in the hood. Fortunately my husband was with me or I would have not stopped.
Karla B