Trailer had a hidden issue. Don't know if a tire was dellaminated or frame sprung but played with weight distribution and just did not tow well. Reported to location and she was receptive.Lisa the agent was great
James S
Self Storage Center Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Frankfort, KY 40601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThis was the only location in Central KY with a truck greater than or equal to 20 feet. The rep on the phone told us we would have an appliance dolly in the truck. The dolly wasn't there. Saturday is a busy moving day but no one was staffing the location and I had to use the app to check in and check out. We called the 1800 back and we were told to stop by the Marchant Dr location in Lexington to pick up a dolly. When I arrived in Frankfort the in app directions to the truck were poor and when returning the truck, the app crashed three separate times. I submitted the photos of the returned truck but the photos would not upload. I ended up not being able to complete the checkout process and dropping the keys off in the drop box. The Merchant Dr location did not have a dolly. So we had to move very heavy equipment without a dolly and still paid for it. Very frustrating experience overall.
Greg MMissy is so nice and helpful. I recommend her for everyone who needs a Uhaul.
Self SSee above
Mason HTotally satisfied with everything.
Nancy C